Clinical Technician III

The Clinical Technician participates in the care of patients in a clinic setting. As an Clinical Technician you will greet patients and explain what they should expect during their appointment. An Clinical Technician escorts the patient to an exam room and performs diagnostic ophthalmic tests and procedures prior to physician seeing them such as visual acuity, tonometry and lensometry. Assures appropriate notes and updates patient chart/records accurately. Maintains clinic environment including sterilization cleaning.

Schedule:

Monday through Friday, 8am to 5pm. What you will be working on Interacts with patients to accurately gather information and enter it into our electronic medical records system; Proactively engages patients in communicating what to expect with the visit and continues to communicate delays or any other changes with the patient. Initiates and performs documentation of the patient's chief complaint, present illness, and captures past medical history. Accurately records all information in EMR system according to established standards and physician requirements Conducts tests and measures eye muscle function, pupil size, and reactivity. Apply drops to anesthetize, dilate, or medicate eyes Assists with minor surgery procedures, intraocular injections and laser treatments, in an exam room or treatment room, including preparing patients for sterile procedures. Educates patients regarding the administration of medications, and pre and post operative instructions, as directed by physicians. Readily scribes for physician Secures patient information and maintains patient confidence by completing and safeguarding medical records, completing diagnostic and procedure coding, and keeping patient information confidential, following all HIPAA requirements. Utilizes effective problem-solving skills to respectfully and efficiently de-escalate any dissatisfied patients Demonstrate basic knowledge of eye anatomy, disease, symptoms & ocular medications Stay current with the latest technologies and medications and be able to answer general patient questions Assists team members and completes other special projects as requested. What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match Uniform reimbursement An organization focused on People, Passion, Purpose and Progress Inspirational culture What you know Required High school diploma or GED equivalent Valid driver's license and ability to drive a motor vehicle Ability to stand or sit for extended periods of time and lift up to 50lbs Must have prior medical/healthcare/eye care experience Desired Electronic Medical Records (EMR) experience Knowledge of medical terminology Proficient in all OT I and OT II duties; has more than 2 years of experience Typically has 3-5 + years of Experience Eligible for COA, COT, or COMT