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TS
TSG Ski & Golf, LLC
Ski Patrol Station Lead
Job Description
1.
MAJOR FUNCTION
The Ski Patrol Station Lead is responsible for assisting the ski patrol Management in planning, managing and organizing daily activities in accordance with the department functions, policies, procedures, and guidance from the Assistant and Patrol Directors. 2.DEPARTMENT FUNCTION
The primary function of the Department is to provide safe and efficient rescue and evacuation of injured guests from the mountain. Additional duties of the Department include (but are not limited to): Avalanche hazard reduction Risk mitigation for our guests and employees Evacuation of Aerial Tramways if necessary Detailed incident and investigative reports Proper operations of communication equipment Visual inspection of Aerial Tramways to report safety hazards and evidence of damage or wear. Guest services Crowd Control (Lifts, Trails and Special Events) Enforcement of Mountain Regulations Reckless skier control and documentation 3.SPECIFIC DUTIES
Duties Frequency % of Time Risk Management Daily 15% Responsible for safety of guests and employees while on resort property- Assists in avalanche hazard reduction
- Understanding laws and regulations concerning ski area operations
- Understands Workman's Comp policies and procedures Documentation Daily 15%
- Provide input in Development of Patrol Best Practices in designated fields
- Help ensure completion of all required documentation on a daily, weekly, monthly, and seasonal basis.
- Periodic evaluation of required documentation Training Daily 15% Provide recommendations for Development and evaluation of specific training programs
- Provide recommendations for Development of training checklists
- Assist in training of new patrollers and ongoing trainings for returning patrollers Personnel Daily 20% Involved in selection process for team membership
- Review and mitigate safety issues in related fields
- Assign personnel for work missions
- Ensure that all daily duties are completed and recorded
- Manage available personnel, resources, and terrain in emergency situations Equipment Daily 15% Assist in evaluation,, and maintenance of equipment
- Provide recommendations for acquisition of new equipment
- Assist in the training of personnel in safe operation of equipment
- Ensure proper operation and care of communication equipment Budget Daily 10% Advise Patrol Management on operational needs
- Advise Patrol Management on capital needs
- Control expenditures within the scope of Direction from patrol Director Other duties Daily 10% Be familiar with Crisis Management Plans
- Be familiar with employee handbook
- Work closely with community Emergency Management Services
- Follow up on safety concerns, personnel issues with Patrol Management
- Manage terrain of assigned duty station on a daily basis
- Assist in creation and dissemination of daily work plans
- Other duties as assigned by Patrol Management 4.
ASSIGNMENT, REVIEW AND APPROVAL OF WORK
Ski Patrol Station Lead receives work direction from Ski Patrol Management .- Work direction is provided verbally and in writing.
- Work in progress is reviewed regularly and approved by Ski Patrol Management .
- Questions regarding the assigned task should be directed to the Ski Patrol Management .
RESPONSIBILITY AND DECISION MAKING AUTHORITY
Ski Patrol Station Lead has decision making authority regarding allocation of staff to complete daily duties and missions.- Decisions involving departmental policy must be referred to the Ski Patrol Director.
REPORT PREPARATION
Ski Patrol Station Lead is expected to ensure all documentation is completed as directed by Ski Patrol Management. 7.EQUIPMENT OPERATION
Ski Patrol Station Lead is required to take care of equipment and is required to service or repair equipment if possible.- Ski Patrol Station Lead is expected to report damaged or missing equipment to Patrol Management and other appropriate departments.
RELATIONS WITH OTHERS
Ski Patrol Station Lead will be required to have contact and work with persons both inside and outside of the Company. 9.WORK DIRECTION
Ski Patrol Station Lead directs the work of other employees, both daily and in special projects or teams, at assigned Duty Station. 10.SUPERVISION
Directs 2-16 Patrollers in a Ski Patrol Duty Station. Carries out responsibilities in accordance with the company and departmental policies and applicable laws. Responsibilities include interviewing,, and training employees; , assigning, and directing work at assigned duty station; Providing input for performance appraisal; recommending rewards and discipline for employees; addressing complaints and resolving problems. 11.DIFFICULTY OF WORK
The most difficult part of being a Ski Patrol Station Lead is maintaining quality control over all staff members. Physical demands of the job are significant. Mental demands of the job are significant. 12.KNOWLEDGE, SKILLS, and ABILITY:
Ability to interact and maintain positive relationships with guests, co-workers and management- Ability to communicate effectively and professionally in both written and verbal form Skiing ability that enables them to perform all aspects of their job in a safe manner The skills, knowledge and motivation to be a leader of ski patrollers while performing general patrolling tasks and specialized patrolling tasks Ability to work in stressful environments Leads avalanche control routes Trained in snow morning procedures Understands and exercises snowmobile protocols General computer navigation skills 13.
EDUCATION, TRAINING AND EXPERIENCE
High school diploma or general education degree (GED) - College preferred .- Outdoor Emergency Care and CPR for the professional rescuer
- Pro I (or equivalent) Avalanche Course Certification
- At least 5 years previous patrol experience
- At least two of the following; Colorado Type I Explosives Permit, EMT-B, OEC Instructors Certification, specialized high angle rescue training, accident investigation training, specialized team membership. Other requirements; Must be able to lift 50 lbs.
- Must be an expert level skier
- Must be able to work for extended periods of time in variable and sometimes extreme weather conditions
- Must be able to function effectively at elevations of 10,000 feet or higher
- Must be able to write legibly
- Must be able to speak and understand English
- Must be a minimum of 18 years of age
- Must be able to lead groups and individuals with confidence 14.
LEARNING PERIOD
To perform this position competently, a new employee would need a minimum of 5 years of experience in a related field. Learning all aspects of multiple special teams takes the longest. 15.CAREER PATH
A typical career path would involve a solid educational background combined with a background in outdoor recreation, outdoor education as well as involvement in team athletics. The most successful individuals would have a resume that displays a progression of experiences that displays the acquisitions of skills blending with evidence of leadership skills. The most successful candidates have relatively extensive work experience. 16.WORKING CONDITIONS
Extreme outdoor winter conditions with frequent inclement weather and intense solar radiation- The most strenuous activities involve (but are not limited to) such tasks as setting up the mountain with tower pads, ski packing, boot packing, building barriers, skiing patients down in toboggans for long distances, climbing lift towers, hiking in deep snow.
- The hazards involved in the job are often weather related i.