Commercial Property Manager Class A High Rise

Key Responsibilities Property Operations & Maintenance Conduct regular inspections of building systems, equipment, grounds, and common areas to ensure Class A presentation standards are maintained Oversee janitorial, landscaping, engineering, and maintenance vendors; conduct quarterly vendor performance reviews Coordinate preventative maintenance programs and emergency response procedures Support capital planning initiatives and approved capital projects Provide bi-weekly property updates to Asset Management Tenant Relations & Customer Service Build and maintain strong professional relationships with tenants Manage tenant service requests and ensure timely response and resolution within established SLA standards Oversee tenant portals, work order systems, and lease administration processes Assist with tenant renewals, expansions, contractions, move-ins, and move-outs Coordinate tenant engagement and retention events in partnership with the Tenant Services Coordinator Maintain tenant satisfaction benchmarks through proactive communication and service Financial & Budget Management Develop and manage annual operating budgets for assigned properties Review monthly operating reports and explain budget variances Code and approve invoices through Yardi Monitor accounts receivable, tenant delinquencies, and real estate tax matters Prepare timely and accurate financial reporting in accordance with company standards Vendor & Contract Administration Negotiate and manage vendor contracts and service agreements Ensure vendors maintain required insurance coverage and compliance documentation Audit vendor contracts and certificates of insurance regularly Risk Management Minimize operational risk and property exposure Monitor insurance documentation for tenants, vendors, and contractors Support workplace safety and incident prevention initiatives Coordinate post-incident reporting and follow-up procedures Qualifications Bachelor's degree preferred 3+ years of commercial property management experience, including tenant improvement coordination Community Association Management Certificate required or willingness to obtain within 6 months Experience managing third-party vendors and contractors Strong organizational, problem-solving, and multitasking skills Excellent written and verbal communication skills Proficiency with Google Workspace, Microsoft Office, and business software platforms Yardi experience preferred CPM, CFM, or RPA certifications are a plus Valid driver's license and reliable transportation required What We're Looking For Hospitality-forward mindset with strong customer service skills Ability to thrive in a fast-paced, collaborative environment Strong leadership presence and accountability Detail-oriented professional committed to operational excellence Ability to manage shifting priorities, deadlines, and multiple stakeholders effectively

Pay:

$105,000.00 - $120,000.00 per year

Benefits:

401(k) 401(k) matching Health insurance Paid time off Retirement plan

Education:

Bachelor's (Preferred)

Experience:

Commercial Property Management:

3 years (Required)

Location:

Orlando, FL 32801 (Required)

Work Location:

In person