Commercial Service Plumber

Description About Sylvester & Cockrum Sylvester & Cockrum (S&C) is a trusted, full-service mechanical contractor serving North Carolina, South Carolina, Tennessee, and surrounding regions. With a long-standing reputation for quality craftsmanship, safety, and integrity, S&C delivers commercial, institutional, and industrial mechanical and electrical services that require disciplined execution and professional field leadership. Position Overview The Commercial Service Plumber is responsible for diagnosing, repairing, maintaining, and installing plumbing systems in commercial facilities. This role requires strong troubleshooting ability, professionalism when interacting with clients, and the ability to work independently while maintaining Sylvester & Cockrum's standards for quality and safety. Service plumbers play a key role in maintaining client relationships by delivering reliable solutions and exceptional service. Responsibilities Service & Troubleshooting Diagnose plumbing issues in commercial systems including water, waste, vent, storm, and gas systems. Perform repairs and maintenance on fixtures, valves, pumps, piping systems, and plumbing equipment. Troubleshoot system failures and identify efficient, cost-effective solutions. Respond to service calls in a timely and professional manner. Installation & Repairs Install and replace plumbing fixtures, piping systems, water heaters, pumps, and related equipment. Perform retrofits, upgrades, and small installation projects in existing commercial buildings. Ensure all work meets plumbing codes, project specifications, and company standards. Customer Service Communicate professionally with facility managers, property managers, and clients. Explain system issues and recommend appropriate repair or replacement solutions. Represent Sylvester & Cockrum with professionalism on all service calls. Documentation & Reporting Complete service tickets, work orders, and job documentation accurately. Track materials used and provide clear notes on work performed. Communicate service updates to supervisors or service coordinators as required. Safety Follow company safety policies and OSHA guidelines. Identify jobsite hazards and maintain safe work practices. Maintain clean and organized work areas. Qualifications Required 4+ years of commercial plumbing experience. Strong knowledge of commercial plumbing systems and troubleshooting methods. Ability to read and interpret construction drawings and specifications. Experience servicing plumbing systems in occupied commercial buildings. Strong problem-solving and communication skills. Valid driver's license. Preferred South Carolina plumbing license. Experience working in healthcare, hospitality, institutional, or industrial facilities. Experience with service dispatch systems or digital work order platforms. Skills & Competencies Strong troubleshooting and diagnostic ability. Ability to work independently and manage multiple service calls. Professional communication with clients and team members. Detail-oriented with a commitment to quality workmanship. Safety-focused mindset. Benefits Sylvester & Cockrum offers a competitive compensation package based on experience, including: Competitive Pay Comprehensive health insurance (including dental and vision) Health Saving Account with company contribution Paid Life Insurance 401(k) plan with company matching Generous paid time off Paid Holidays Professional development assistance Company Truck (if applicable) Fuel Card Employee Assistance Program (EAP) About Sylvester & Cockrum Company Overview In 1985, Sylvester & Cockrum was founded as a full-service mechanical contractor. Since that time, we have grown tremendously and provide our commercial customers with energy solutions through a variety of services. Why Work For Sylvester & Cockrum? We offer a great working environment and company culture that values the growth and professional development of our employees while providing a place for customers relationships to thrive. Join the team! If you are ready to contribute to a thriving company that values integrity and customer satisfaction, we invite you to apply at Sylvester & Cockrum today!