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Santa Clara County District 4-- Office of Supervisor Susan Ellenberg

Community Relations Aide

Job Description

Community Relations Aide San Jose, CA 95110 $72,000
  • $75,000 a year
  • Full-time Apply with Indeed
COMMUNITY RELATIONS AIDE
Salaried, $72,000
  • 75,000 gross annually Flexible schedule, 40 hours/week Competitive Benefits
TIMELINE
Application open November 3 Applications close November 30 Interviews will take place December 1-December 18 Hiring will take place before December 31 Start date will be January 2027 ROLE The Community Relations Aide is a board aide position that reports to the Communications Director and works alongside the Communications Aide. This role is seen as the "glue" between the internal office work around policy and external work around community engagement. It supports the residents of District 4 by being responsive to their needs through the Supervisor inbox, as a liaison through our neighborhood meetings, and as a partner at community events. This role is the primary staffer for the Supervisor, often working nights and weekends, thus is highly visible and an extension of the Supervisor to the public. As such, this staffer must be professional, punctual, and aware they reflect the elected during their county employment.
RESPONSIBILITIES INCLUDE
Work directly with Communications Director on creating a strategy for holistic outreach to all neighborhoods and community groups in District 4, including:
  • Identify which to focus on and when
  • Identify their needs
  • Create feedback loop between themselves and the neighborhood
  • Identify community leaders in each and schedule regular coffee meetings (2/week) for additional feedback loops
  • Identify community meetings we should be a part of
  • Attend either solo or staffing the Supervisor at these events Create cohesive lines of communications across board offices (X4) with direct counterparts Create cohesive lines of communications across the Santa Clara County ecosystems with direct counterparts at cities (San Jose, Campbell & Santa Clara), state legislators (9 members representing Santa Clara County), etc.
Take photos at outside events for use on District 4 social media and newsletter Run point on all parades (X4)
  • Coordinate with parade organizers, community groups, etc. to participate
  • Assign roles & responsibilities to larger team
  • Point of contact on day-of, primary staffer to the Supervisor
  • Create after-event report on key performance metrics Create graphics w/ Canva and other design platforms for D4 communications Coordinate office promotional materials
  • Take and keep track of overall inventory
  • Order materials
  • Coordinate with partners to include/use their promotional materials Manage the Supervisor constituent inbox
  • Receive, respond, and assign all constituent requests to team members daily Manage the Supervisor's ceremonial items every month
  • Creation, coordination and distribution Manage the Supervisor's sponsorship portfolio
  • Communicate and coordinate sponsorships within the deadlines
  • Keep track of all sponsorships planned, executed and remaining balances Other duties as assigned
REQUIRED QUALIFICATIONS
Availability to work nights and weekends to staff the Supervisor Access to reliable transportation Highly organized, specifically with administrative duties, including schedule, calendar and tasks Self-motivated, self-starter Punctual Great customer service skills
DESIRED QUALIFICATIONS
Fluent in Spanish Some familiarity with District 4
  • the cities of Campbell and Santa Clara, neighborhoods in West San Jose and unincorporated Burbank Passion for public service Enjoys non-traditional schedule Previous experience using a
CMS Microsoft Word, Excel, Power Point, Outlook and Shared Drive Job Type:
Full-time Pay:
$72,000.00
  • $75,000.
00 per year
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
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