Community Service Officer

Summary The Community Service Officer (CSO) is responsible for providing support services to the Police Department. Essential Duties Responsibilities The duties listed below are intended only as illustrations of the various types of work that may be performed, with or without reasonable accommodation. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. May be assigned in a Community Liaison role to assist the Department in focusing on law-enforcement and crime-prevention strategies within diverse communities utilizing multicultural and bilingual interactions. Responsible for animal control within the city. Assist patrol, support and administrative services. Assist other departments and employees as necessary. Continually show respect for diverse perspectives, backgrounds, and interests. Exhibit sensitivity to the needs of diverse audiences in all duties performed on behalf of the City to support Roseville in building and sustaining an inclusive and equitable working environment and community. Perform other job-related duties as assigned. Required Skills/Experience/Education High School diploma or GED Experience living in or interacting with and organizing diverse communities and/or have fluency speaking, reading and writing a second non-English language; Hmong, Karen, Somali, Spanish, or Thai are preferred. Preference will be given to those currently enrolled in a in a two or four-year law enforcement or criminal justice program, or have an equivalent of a two or four-year regionally-accredited college degree in any field of study and be enrolled in a MN POST certified professional peace officer education program of their choice. Valid Minnesota Driver's License Requires tact, courtesy, and good judgment in dealing with the public. Excellent organizational, written, verbal, and customer service skills. Physical Demands & Work Environment The physical demands described are representative of those that must be met by an employee to perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is done indoors and outdoors, often in inclement weather. Exposure to violent, stressful, explicit, medical and dangerous situations and reports can be expected. Intermittent lifting of 60 pounds or less is required. The Community Service Officer is responsible for diverse matters, some of which have deadlines and require significant attention to detail. Approximately 45% of time, work is performed at a high level of detail or pressure of deadlines. Activities that occur constantly (5-8 hours/shift): talking, hearing, repetitive motions, eye/hand/foot coordination Activities that occur frequently (2-5 hours/shift): walking, sitting, carrying, reaching, handling, grasping, feeling Activities that occur occasionally (up to 2 hours/shift): standing, climbing, balancing, stooping, kneeling, crouching Activities that occur rarely (do not exist as regular part of job): lifting, pushing, pulling, crawling