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Complaint Investigations Tech

Job

Experis

Alameda, CA (In Person)

Full-Time

Posted 1 day ago (Updated 1 hour ago) • Actively hiring

Expires 6/15/2026

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Job Description

Position Summary :
Entry Level Lab Technician in the Complaint Investigations Lab Newly graduated candidates or individuals with a strong technical background can apply. The Technician will be responsible for: Unpacking boxes safely and sorting the returned products accordingly by product lines. Investigating returned products to resolve customer complaints regarding their blood glucose meters, strips & sensors. The Technician will document complaint investigations in the Complaint Handling System. The Technician will also use troubleshooting equipment like, multi-meters, oscilloscopes, test fixtures, microscopes, etc. to complete the investigation. Perform routine maintenance on individual quality records and ensure equipment used for testing is within validity.

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