Contract-Jr. Network Administrator

The Junior Network Administrator will help support, maintain, and monitor network infrastructure, ensuring optimal performance. And, provide friendly customer support to end users for PC, server or mainframe applications and hardware to diagnose problems and optimize resolutions for the best end-user experience. The ideal candidate demonstrates strong technical fundamentals, a service-oriented mindset, and the ability to troubleshoot methodically under pressure.

Essential Duties and Responsibilities:

Duty Percent of Time Network Administration Assisting with the installation, configuration, upgrading, and troubleshooting of network hardware and software, including switches, routers, and firewalls. Assisting with the installation, configuration, upgrading, and troubleshooting of Telephony hardware and software. 25% Help Desk Technician Provide effective customer service and technical support for end-users Install computer peripherals, hardware, and software for end-users Run diagnostic programs, isolate problems, and implement solutions 30% System Performance and Availability Monitor system health using enterprise monitoring tools. Investigate and resolve performance degradation, service interruptions, and configuration issues. Participate in on call rotation and after hours maintenance windows as required. 10% Documentation Maintain current and accurate documentation for infrastructure, configurations, and procedures. Write help desk training manuals 15% Project Support Support infrastructure upgrades, migrations, and new technology deployments. Work closely with security, applications, and facilities teams on cross functional initiatives. 15% Other duties as assigned Perform additional responsibilities as assigned in support of departmental operations. 5% This job description is not designed to cover or contain a comprehensive list of all activities, duties or responsibilities that may be required by an employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Education:

Bachelor's degree or associate in related field preferred. Entry level understanding of Information Systems.

Experience:

1-3 years' experience in IT Support or related field preferred.

License/Certification/Credential:

Appropriate certifications preferred. About Us Our work begins where we are all equal - at the heart. Bethany Children's Health Center is an innovative leader in the field of pediatric rehabilitation and 24-hour complex care. The hospital offers inpatient and outpatient services for children (ages 0-21) and is the only inpatient pediatric rehabilitation facility in Oklahoma. Our CARF accredited multidisciplinary team works with patients and their families to maximize the patient's physical and cognitive potential, and ensure the family has the training and resources needed for a smooth transition from hospital to home. In 2021, the hospital received accreditation from The Healthcare Facilities Accreditation Program (HFAP), the nation's original independent accreditation program recognized by the Centers for Medicare and Medicaid Services (CMS). This distinction confirms that Bethany Children's Health Center is providing high quality patient care as determined by an external process of evaluation. In order to maximize the potential of every child, we must maximize the potential of every employee. We are committed to providing staff with the physical, emotional, spiritual, financial and mental resources necessary to achieve their potential and meet our standards of excellence. BCHC offers competitive compensation, benefits, state-of-the-art equipment and wellness programs. Opportunities for professional growth include in-service training, leadership development, tuition reimbursement and scholarships. •Due to the nature of our pediatric services, this organization's positions are classified as safety-sensitive roles. Bethany Children's Health Center may refuse to hire an applicant or discharge an employee in a safety-sensitive position, who tests positive for marijuana even if the applicant or employee holds a valid Oklahoma medical marijuana license. Contract-Jr. Network Administrator 4.6 4.6 out of 5 stars 6800 NW 39th Expressway, Bethany, OK 73008 Contract Bethany Children's Health Center 8 reviews Contract The Junior Network Administrator will help support, maintain, and monitor network infrastructure, ensuring optimal performance. And, provide friendly customer support to end users for PC, server or mainframe applications and hardware to diagnose problems and optimize resolutions for the best end-user experience. The ideal candidate demonstrates strong technical fundamentals, a service-oriented mindset, and the ability to troubleshoot methodically under pressure.

Essential Duties and Responsibilities:

Duty Percent of Time Network Administration Assisting with the installation, configuration, upgrading, and troubleshooting of network hardware and software, including switches, routers, and firewalls. Assisting with the installation, configuration, upgrading, and troubleshooting of Telephony hardware and software. 25% Help Desk Technician Provide effective customer service and technical support for end-users Install computer peripherals, hardware, and software for end-users Run diagnostic programs, isolate problems, and implement solutions 30% System Performance and Availability Monitor system health using enterprise monitoring tools. Investigate and resolve performance degradation, service interruptions, and configuration issues. Participate in on call rotation and after hours maintenance windows as required. 10% Documentation Maintain current and accurate documentation for infrastructure, configurations, and procedures. Write help desk training manuals 15% Project Support Support infrastructure upgrades, migrations, and new technology deployments. Work closely with security, applications, and facilities teams on cross functional initiatives. 15% Other duties as assigned Perform additional responsibilities as assigned in support of departmental operations. 5% This job description is not designed to cover or contain a comprehensive list of all activities, duties or responsibilities that may be required by an employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.

Education:

Bachelor's degree or associate in related field preferred. Entry level understanding of Information Systems.

Experience:

1-3 years' experience in IT Support or related field preferred.

License/Certification/Credential:

Appropriate certifications preferred. About Us Our work begins where we are all equal - at the heart. Bethany Children's Health Center is an innovative leader in the field of pediatric rehabilitation and 24-hour complex care. The hospital offers inpatient and outpatient services for children (ages 0-21) and is the only inpatient pediatric rehabilitation facility in Oklahoma. Our CARF accredited multidisciplinary team works with patients and their families to maximize the patient's physical and cognitive potential, and ensure the family has the training and resources needed for a smooth transition from hospital to home. In 2021, the hospital received accreditation from The Healthcare Facilities Accreditation Program (HFAP), the nation's original independent accreditation program recognized by the Centers for Medicare and Medicaid Services (CMS). This distinction confirms that Bethany Children's Health Center is providing high quality patient care as determined by an external process of evaluation. In order to maximize the potential of every child, we must maximize the potential of every employee. We are committed to providing staff with the physical, emotional, spiritual, financial and mental resources necessary to achieve their potential and meet our standards of excellence. BCHC offers competitive compensation, benefits, state-of-the-art equipment and wellness programs. Opportunities for professional growth include in-service training, leadership development, tuition reimbursement and scholarships. •Due to the nature of our pediatric services, this organization's positions are classified as safety-sensitive roles. Bethany Children's Health Center may refuse to hire an applicant or discharge an employee in a safety-sensitive position, who tests positive for marijuana even if the applicant or employee holds a valid Oklahoma medical marijuana license.