Counter Sales Representative

Counter Sales Representative NEFCO Construction Supply

LLC - 2.9

East Hartford, CT Job Details Full-time 7 hours ago Qualifications Computer operation Phone communication Computer literacy ERP systems Eclipse Productivity software Technical Proficiency Client interaction via phone calls

Full Job Description Description:

Job Duties:

Receive and process requests directly from customers and outside sales (via phone, email, fax, website ordering) for price quotations, product availability, and orders in a timely manner Sell and service customers providing pricing and product application information Generate add-on sales by anticipating other products that a customer may need but has not ordered yet Input all orders into sales order system in a timely manner and process credit cards as needed Schedule orders according to customer requirements Pick counter pick up orders Keep will call and return area neat and organized Minimize wait times for customers picking up orders Source materials that NEFCO does not keep in stock through interaction with purchasing team Communicate consistently with Customers, Outside Sales Representatives, Inside Sales Managers and Operations Managers as needed Keep supervisors apprised of customer issues as warranted Provide promotional literature and product information as requested Maintain proficiency in NEFCO product catalogs, Eclipse, Microsoft Office Suite Maintain product and industry proficiency via training on various vendor product platforms and Evergreen Marketing Group, as needed

Details:

Monday-Friday, Full-time 40 hours Occasional overtime, depending on Company needs

Requirements:

Qualifications:

Demonstrate strong ability to work in fast pace, high pressure environment Excellent computer skills and capability to adeptly operate NEFCO's Enterprise Resource Planning, Eclipse, as well as the Microsoft Office Suite Excellent verbal and written communication skills Strong customer service skills Maintains excellent regular attendance, punctuality at work to ensure a high-quality and timely response for customers. Must perform work accurately and with a sense of urgency and integrity while playing strict attention to detail. Keyboarding Converse verbally on phone and in person Identify and check written documents in mail and on computer Climb stairs, stretch, bend, lift 50lb box Must be able to see and interpret computer images