Credit Associate I

Job Description Credit Associate I Location:

Gratz, PA Schedule:

Day Shift |

Monday-Friday Compensation:

$19.00

• 24.

00 per hour Position Summary The Credit Associate I supports the Credit and Collections function by evaluating customer creditworthiness, monitoring accounts receivable, and assisting with the timely collection of outstanding balances. This role works closely with internal teams and external customers to ensure accurate account management while helping minimize financial risk to the organization. This position is well suited for someone early in their finance or accounting career who is detail‑oriented, organized, and interested in gaining hands‑on experience in credit, collections, and accounts receivable. Key Responsibilities Review and process new credit applications, ensuring all required information is complete and accurate Perform basic credit analysis using established guidelines and tools Set up and maintain customer accounts within the system Monitor accounts receivable and identify past‑due balances Conduct collection outreach via phone and email to resolve outstanding balances in a professional manner Document all collection activities and customer communications thoroughly Assist with resolving billing discrepancies and disputes in collaboration with internal teams Support credit limit reviews and updates based on payment history and risk evaluation Ensure compliance with company policies, procedures, and applicable regulations Provide general administrative and clerical support to the Credit and Finance teams Qualifications High school diploma or equivalent required Associate's or Bachelor's degree in Finance, Accounting, or a related field preferred 1+ years of experience in credit, collections, accounts receivable, or a finance‑related role Basic understanding of credit principles and financial concepts Strong attention to detail and organizational skills Effective written and verbal communication skills Ability to manage multiple tasks and meet deadlines in a fast‑paced environment Proficiency with Microsoft Office, particularly Excel; ERP system experience is a plus Key Competencies Analytical and critical‑thinking skills Customer service and relationship‑building mindset Problem‑solving ability Effective time management and prioritization Integrity, professionalism, and accountability What We Offer Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.

• Three comprehensive Medical plan options Prescription Dental Vision
• Company Paid Life Insurance
• Voluntary Life Insurance
• Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Paid time off (PTO) and paid Holidays
• 401k retirement plan with company match
• Employee Assistance Program
• Teladoc
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program
• Tuition Reimbursement
• Yearly Wellness Clinic MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer.

The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.