Credit/collections Analyst

Job Title:

Credit/Collections Analyst Job Description As a Credit/Collections Analyst, you will be responsible for managing a high-volume portfolio of customer accounts and ensuring the financial health of the organization through effective credit management and collections activities. This role requires strong analytical skills and the ability to partner with sales teams to support business growth while mitigating financial risk. Responsibilities + Manage a portfolio of approximately 600-1,000 customer accounts, including single site, multi-site, and corporate retail customers. + Monitor accounts daily, assess risk, and make independent credit decisions within established approval authority. + Review customer credit applications and financial statements to evaluate creditworthiness through ratio analysis and assessment of financial health. + Conduct commercial collections activities, including proactive outbound calls to customers with delinquent balances. + Prioritize collection efforts based on delinquency size and risk, focusing on larger balances while using automated tools for smaller accounts. + Maintain detailed documentation of collection activity, customer conversations, and follow-up actions. + Balance firmness in collections with customer service, maintaining professional relationships while securing timely payment. + Partner closely with internal sales teams to support order releases, manage credit holds, and enable continued customer purchasing. + Negotiate payment arrangements and working capital solutions with retail partners to rehabilitate accounts and retain goodwill. + Support a sales-driven organization by aligning credit decisions with business growth objectives while mitigating risk. + Work within credit and order management systems across both legacy platforms during ongoing system integration. + Utilize Microsoft Excel and other Office 365 tools for reporting, analysis, and account management. + Adapt quickly to system changes, new processes, and evolving workflows as the organization continues integration efforts. Essential Skills + 1+ year(s) of commercial credit and collections experience. + Bachelor's Degree in Business, Accounting, Finance, or a similar field. OR additional years of commercial credit & collections experience + Proficiency in MS Excel and any ERP software. + Experience with credit application analysis and Oracle. For immediate consideration, please apply online. Job Type & Location This is a Permanent position based out of Fort Wayne, IN. Pay and Benefits The pay range for this position is $55000.00 - $70000.00/yr.

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fort Wayne,IN.

Application Deadline This position is anticipated to close on May 26, 2026. About Aston Carter Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.