Customer Care Coordinator

Do you enjoy creating memorable experiences for customers and keeping everything running seamlessly behind the scenes? We're looking for a highly organized, customer-focused professional to support marketing efforts, coordinate on-site visits, and serve as a key point of contact for guests and internal teams. What You'll Do Customer Experience & Event Coordination Serve as the main point of contact for customer visits, demos, and on-site experiences Coordinate schedules with internal teams and external customers Plan and execute customer visits, including: Booking conference rooms Arranging meals and catering Coordinating facility tours Sharing local event and attraction information Welcome and greet customers, ensuring a positive and professional experience Marketing & Presentation Support Assist with updating organizational brochures and materials Support the creation and organization of marketing content, including videos Help develop and format presentations for internal and customer use Administrative & Facility Support Provide general administrative and office support Assist with facility coordination and day-to-day office needs Support additional tasks as needed to ensure a smooth and high-quality customer experience What We're Looking For We're seeking someone who is personable, detail-oriented, and highly organized, with a passion for customer service.

Key Qualifications:

Strong customer service mindset and communication skills Experience in administrative, reception, or office coordination roles Ability to manage schedules, multi-task, and stay organized in a fast-paced setting Proficiency in Microsoft Office and Google Suite Preferred (Nice to Have) Bilingual (English/Spanish) Experience with Oracle tools Familiarity with customer visas or immigration-related documentation Top Skills for Success Customer service and relationship-building Organization and attention to detail Event coordination and logistics Strong communication and professionalism Job Type & Location This is a Contract to Hire position based out of Elgin, IL. Pay and Benefits The pay range for this position is $22.00 - $22.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Elgin,IL.

Application Deadline This position is anticipated to close on Jun 4, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance:

Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.