Customer Service Coordinator

Are you passionate about helping others and delivering exceptional service? As a Customer Service Coordinator, you'll be the first point of contact for customers, providing support, resolving inquiries, and ensuring a positive experience. This is your opportunity to join a great Manufacturing company where your skills and dedication will have a real impact. Key Responsibilities

• Respond to customer inquiries via phone, email, or chat in a professional and timely manner.
• Resolve customer issues by identifying solutions and escalating when necessary.
• Maintain accurate records of customer interactions and transactions.
• Provide product or service information to customers and assist with troubleshooting.
• Collaborate with team members to improve processes and enhance customer satisfaction. Qualifications
• Previous experience in a customer service or client-facing role is preferred.
• Strong communication skills, both verbal and written.
• Ability to multitask, prioritize, and manage time effectively.
• Proficiency with basic computer applications and customer service software.
• A positive attitude and a genuine desire to help others. Why This Role is Attractive
• Join a great company that values its employees and fosters a supportive work environment.
• Opportunity to develop your skills and grow within the organization.
• Be part of a team that makes a difference by delivering outstanding service every day.

How to Apply Ready to take the next step in your career? We'd love to hear from you! Submit your application today and let us know why you're the perfect fit for this Customer Service Associate role. Equal Opportunity Employer / Disabled / Protected Veterans The Know Your Rights poster is available here: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf The pay transparency policy is available here: https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required. We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team. AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

https:

//e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.