Customer Service Manager

Customer Service Manager at Connect Search, LLC Customer Service Manager at Connect Search, LLC in Brookfield, Illinois Posted in 1 day ago.

Type:

full-time

Job Description:

Growing company seeking a detail-oriented professional to support customers, manage order flow, and assist with day-to-day operational coordination. This role will work closely with internal teams to ensure a smooth customer experience from inquiry through fulfillment.

What You'll Be Doing:

• Respond to customer inquiries via phone and email
• Assist with quotes, order coordination, and customer support requests
• Support internal teams with order tracking and delivery updates
• Maintain accurate customer and order information within internal systems
• Help ensure timely communication and overall client satisfaction

What We're Looking For:

• Strong communication and organizational skills
• Comfortable working in a fast-paced environment
• Proficiency with Microsoft Office and business systems
• Prior customer service, sales support, administrative, or operations experience preferred
• Adaptable, team-oriented mindset with strong attention to detail