Customer Service & Office Assistant

Wetsuit Wearhouse, the largest wetsuit specialty shop in the world, is now hiring a Customer Service Associate / Office Assistant to work in Williamsport, MD. The ideal candidate will have direct, current experience in a customer-facing role with strong computer proficiency. Must be well-spoken and well-typed. Reliability and punctuality are imperative. No watersports experience necessary, but a strong desire to learn and excel in a team environment is key. Wetsuit Wearhouse Inc is an equal opportunity employer Duties & Responsibilities Customer service (phone, email, live chat) Retail showroom sales, customer service, and upkeep Returns processing (process refunds & exchanges) Moderate website product reviews Routing (scheduling inbound freight shipments) Invoice printing & reconciliation Weekly purchase order reconciliation Benefits Relaxed, casual, laid-back workplace 1st year PTO earned after 90-day probationary training period 401(k) retirement plan eligibility after 1 year & 1,000 hours Annual 401(k) profit-sharing bonus at year-end, once eligible^

Pay:

$20.00 per hour

Benefits:

401(k) Flexible schedule Paid time off Referral program

Work Location:

In person