Customer Service Rep (7306)

Company DescriptionWow 1st (DBA) is a locally owned and operated franchise. We strive to bring a smile to everyone's face and what's not better than to serve our community with fresh, fast, and hot product?

Job DescriptionReady to become a customer service superhero? Join our team of smile-spreading, problem-solving wizards at Dominos! As our new Customer Service Rep, you'll be the friendly face and voice of our company, turning frowns upside down and making our customers' days brighter. Get ready for an adventure where no two days are the same, and your quick wit and charm can save the day!

Be the ultimate customer whisperer, decoding inquiries and dishing out info faster than you can say "How may I help you?"Transform grumpy grumblers into happy campers with your Jedi-like complaint-resolution skillsMaster the art of order juggling

• process, return, exchange, repeat!

Play matchmaker between departments, ensuring customer needs find their perfect problem-solving matchBecome a walking, talking product encyclopedia

• impress customers with your vast knowledge of our offeringsChannel your inner detective to document customer interactions in our top-secret (okay, not really) CRM systemBe the Sherlock Holmes of customer service, identifying tricky issues and knowing when to call in the big guns (aka management)Join our customer service Avengers for team pow-wows and training sessions to level up your superpowersHelp craft the ultimate customer service playbook by contributing your genius ideasSmash those performance goals like a boss and keep our quality standards flying highQualificationsJedi-level communication skills, both in speaking and writing•you can explain things clearer than a crystal ball!

People skills that would make even Ryan Reynolds jealous

• you can charm customers from all walks of lifeProblem-solving abilities that would impress Einstein
• you're always one step ahead of customer concernsTech-savvy enough to make Iron Man proud
• you can navigate computer systems like a proCRM software experience that would make you the Yoda of customer data managementMultitasking skills that would put an octopus to shame
• you thrive in our fast-paced, whirlwind environmentMath skills sharp enough to calculate the odds of successfully navigating an asteroid field (we promise, our transactions are easier!)Zen master-level calm under pressure
• you can turn conflicts into group hugs (metaphorically speaking, of course)Eagle-eye attention to detail
• you can spot a typo from a mile awayTeam player vibes mixed with lone wolf independence
• you're the Swiss Army knife of customer serviceFlexibility that would make a yoga instructor envious
• you bend and adapt to changing priorities like a champHigh school diploma or equivalent (bonus points if you graduated from Hogwarts or Xavier's School for Gifted Youngsters)Previous customer service experience is great, but if you've got the potential of a superhero-in-training, we want to hear from you!

Additional InformationAll your information will be kept confidential according to EEO guidelines.