Customer Service Rep/Receptionist

Customer Service Rep/Receptionist XBP Americas $19 / hr United States, Illinois, Deerfield May 04, 2026 About the

Role:

As a Receptionist, you play a crucial role in welcoming and directing visitors, maintaining security, and managing telecommunications systems. Your presence ensures a positive and professional experience for all guests and staff.

Essential Job Responsibilities:

Welcome and direct visitors in person or over the phone, addressing inquiries and providing appropriate assistance. Maintain employee and department directories, providing clear instructions and guidance to visitors. Ensure security protocols are followed by monitoring access, issuing visitor badges, and adhering to established procedures. Operate and maintain the telecommunication system according to manufacturer instructions, ensuring effective communication channels. Maintain cleanliness and orderliness of the reception area in compliance with established procedures and regulations. Document and communicate relevant actions, irregularities, and ongoing needs to ensure continuity among work teams. Collaborate with team members to achieve shared goals and contribute to the overall success of the organization. Cross train in other departments such as mailroom, copy center, shipping/receiving and help with set up or tear down of conference rooms for meets. "The pay rate for this position starts at $19 / hr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered." Receptionist Needed XBP Global is committed to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, creed, religion, national origin, ancestry, citizenship status, age, disability, sex/gender, marital status, sexual orientation, gender identity, gender expression, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law. EOE/Minorities/Females/Veterans/Disabled