Customer Service Representative

Diehl Collision of Ford City is looking for a friendly, organized, and customer-focused Customer Service Representative to join our growing team! If you enjoy helping people, thrive in a fast-paced environment, and want to be part of a respected automotive group, we want to hear from you.

What We Offer:

Competitive pay based on experience Full benefits package available Paid vacation and paid time off Employee discounts Growth and advancement opportunities Long-term job security with a reputable automotive group

Responsibilities:

Greet customers and provide a welcoming, professional experience Answer phones and assist with customer inquiries Schedule appointments and coordinate repair timelines Communicate with customers regarding vehicle status and updates Work closely with estimators, technicians, and insurance companies Handle basic administrative tasks and data entry Maintain a clean and organized front office

Qualifications:

Strong customer service and communication skills Positive attitude and team-oriented mindset Ability to multitask in a fast-paced environment Basic computer skills (experience with dealership or body shop software is a plus) Previous customer service or office experience preferred Join a team that values its employees and takes pride in delivering exceptional service to every customer. Apply today and start your career with Diehl Collision of Ford City!