Customer Service Representative

Customer Service Representative Mont Granite Inc. Comstock Park, MI Job Details Full-time $16 - $18 an hour 1 day ago Benefits Health savings account Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance Flexible schedule Life insurance Qualifications Phone communication Customer service Task prioritization Field sales Data entry Customer support Client interaction via phone calls Full Job Description Would you like to be part of a focused, dedicated team? Do you want to work and grow with other motivated, ambitious people? Mont Surfaces is a family-owned, wholesale supplier of fine surface materials. Our owner started with a vision to make granite available for every home. Over 30 years later, we now serve 8 markets throughout the Midwest, featuring hundreds of stunning options in natural stone, engineered quartz, and porcelain. Responsibilities Communicate with customers via phone, email and in person. Provide knowledgeable answers to questions about product, pricing and availability. Provide support for inside/ outside sales reps. Data entry in various platforms. Maintaining cleanliness of the showroom. Qualifications At least 1 - 3 years' of relevant work experience. Excellent phone etiquette and excellent verbal, written, and interpersonal skills. Ability to multi-task, organize, and prioritize work.

Hours of Operation:

Monday/Tuesday/Thursday/ Friday:

8:30am to 5pm

Wednesday:

8:30am to 7 pm (on rotation per the Locations' schedule as part of our standard customer service routine)

Saturday:

9am to 3pm (at least twice a month)

Benefits:

As part of Mont's benefit package, you will be eligible for the following: After 60

Days:

Major medical benefits (Mont pays half of the employee's insurance premium) Four plans to choose from (Traditional 1B, Traditional 5A, HSA-A1 Plan, HAS-F Plan) Mont contributes $900 annually to HSA ($225 per quarter)

Vision:

Supplemental insurance through

GMS/AFLAC

Dental:

Supplemental insurance through

GMS/AFLAC

Short Term/Long Term Disability:

Supplemental insurance through

GMS/AFLAC

$15,000 Life Insurance Policy (at no charge to the employee) After 90-

Day Probationary Period:

4 personal or sick days 1 paid volunteer day 2 bereavement days (as needed per handbook) 1 week of vacation (40 hours) After 1

Year of Employment:

Eligibility for 401

K Plan Job Type:

Full-time Pay:

$16.00 - $18.00 per hour

Benefits:

401(k) Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Shift:

Day shift Evening shift Morning shift

Experience:

Customer service: 2 years (Preferred) Ability to

Commute:

Comstock Park, MI 49321 (Preferred)

Work Location:

In person