Customer Service Representative

At Greiner Heating, AirSolar, we are currently seeking a highly motivated and customer-oriented individual to join our team as a full-time Customer Service Representative !

GREAT PAY

The pay range for this position is $20.00 - $30.00 per hour + a $1500 sign-on bonus for candidates with Service Titan experience, reflecting our commitment to valuing our team members' expertise and contributions.

EXCELLENT BENEFITS

You will be provided great benefits such as medical, dental, vision, paid vacation, paid holidays, and a 401(k) with a match .

INTRIGUED?

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YOUR NEW ROLE

You will work Monday - Friday . There is some weekend availability . You will play a vital role in ensuring exceptional service delivery to our valued clients. HVAC Customer Service experience and familiarity with ServiceTitan are a plus for this position. Your main responsibilities will include promptly answering phone calls and efficiently processing new and existing client service requests. Additionally, you will assist in scheduling customer service appointments, handle field staff dispatching, and make outbound calls to efficiently schedule maintenance for our existing customer base. Data entry, invoicing, and filing tasks will also be part of your day-to-day duties.

REQUIREMENTS

Experience working in an HVAC office Quick learner with phone and clerical experience Basic knowledge of Microsoft Office, including Excel, Word, and Outlook Ability to prioritize and manage multiple tasks Ability to interact effectively with other employees Basic math and written communication skills

ABOUT OUR FAMILY AT GREINER HEATING, AIRSOLAR

Greiner Heating, AirSolar is a heating, air conditioning, electric, and solar company founded on the core principles of honesty, care, and patriotism. Thanks to our team, we have built a reputation of excellence. We take great pride in our deep commitment to our community, customers, and our employees. We value our team's personal and family time , which is why we keep our service area small, ensuring they can always make it home in time for dinner! We have the best pay structure in Northern California and believe in providing our team with constant opportunities to learn about the latest industry technologies. If you think this job aligns with your requirements, then submitting an application is simple. In fact, you can complete the entire application process in about three minutes. Good luck!