Customer Service Representative

Customer Service Representative Driven Trucking LLC Folcroft, PA Job Details Full-time $23.35 - $28.00 an hour 1 hour ago Benefits Health insurance Dental insurance Paid time off Vision insurance Qualifications Air freight Computer literacy Customer inquiry handling Administrative experience Customer support Clerical experience Office management Freight Truck freight Office experience Full Job Description Job Overview We are seeking a dedicated and experienced Customer Service Representative to join our freight company in Folcroft, PA. In this vital role, you will be the friendly face and helpful voice that ensures our customers receive exceptional support and service. Your enthusiasm, organizational skills, and ability to manage multiple tasks efficiently will contribute to creating a positive experience for every customer. This paid position offers an exciting opportunity to develop your office management and customer support skills in a fast-paced environment. If you thrive on helping others, possess strong computer literacy, and enjoy working in a collaborative setting, we want to hear from you! Duties Provide outstanding customer support by answering inquiries, resolving issues, and offering product or service information Handle data entry tasks accurately using Microsoft Office, Google Workspace, and QuickBooks software Maintain organized filing systems, process paperwork, and proofread documents for accuracy Assist with office management duties such as calendar management, appointment scheduling, and general administrative support Support clerical functions including typing correspondence, managing office supplies, and performing light bookkeeping tasks Provide shipment quotes to customers Qualifications Proven experience in office management, clerical work, or customer service roles with a focus on administrative tasks Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel), Google Workspace (Gmail, Calendar), and QuickBooks Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently. Previous experience in the Transportation and Freight Industry is required. Demonstrated phone etiquette and exceptional customer support skills Ability to perform data entry accurately with good typing speed and attention to detail Knowledge of office equipment such as multi-line phone systems, filing systems, and basic bookkeeping tools Join us in delivering top-tier customer service while advancing your career in a supportive environment! This paid role offers valuable experience in office operations, client relations, and administrative excellence. We look forward to welcoming motivated individuals eager to make a positive impact every day!

Pay:

$23.35 - $28.00 per hour

Benefits:

Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person