Customer Service Representative

Griggs & Browne is the established leader in Pest and Termite control in Rhode Island, Southeastern Massachusetts, Cape Cod, and Connecticut. Our commitment to quality, professionalism, and integrity remain the guiding principles of our company. For over 100 years, Griggs & Browne has provided our neighbors with quality service at a reasonable price. And now, we are searching for Full-Time Customer Service Representative in our Lakeville, MA office. Responsibilities The candidate must demonstrate behaviors consistent with the company's vision, mission and values and is capable of handling the following (which includes but is not limited to):

• Provide consistent customer service to our customers. Customer service is key
• Field and conduct telephone calls with a positive attitude
• Schedule meetings and appointments
• Carries out tasks such as data entry, accounts receivables, filing, faxing and assigned projects as needed
• Supports team by performing tasks related to organization and strong communication
• Participate in company trainings
• Other duties as assigned Qualifications
• Excellent verbal and written communication skills
• Excellent interpersonal and customer service skills
• Proficient with Microsoft Word and Excel
• Prior experience with data entry
• Organizational skills and attention to detail
• Familiarity with surrounding areas
• Professional work ethic
• Ability to exercise good judgment
• Will be subject to drug test and background check

Education and Experience:

• High school diploma required, valid driver's license
• Three to five years of experience in an administrative role Benefits of working with Griggs & Browne
• Competitive salary
• Vacation/sick time
• Health Benefits
• 401K Profit Sharing
• Be a part of a great team at a family owned business that treats its employees like family

Job Type:

Full-time Benefits:

401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person