Customer Service Representative

View More Jobs Customer Service Representative North Franklin, CT, United States (On-site) Be the First to Apply Apply Now About Us RB Global (

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RBA) RB Global (

NYSE:

RBA) (

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RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture. The company's marketplace brands include Ritchie Bros., the world's largest auctioneer of commercial assets and vehicles offering online bidding, and IAA, a leading global digital marketplace connecting vehicle buyers and sellers. RB Global's portfolio of brands also includes Rouse Services, which provides a complete end-to-end asset management, data-driven intelligence and performance benchmarking system; SmartEquip, an innovative technology platform that supports customers' management of the equipment lifecycle and integrates parts procurement with both OEMs and dealers; Xcira, a leader in live simulcast auction technologies; and Veritread, an online marketplace for heavy haul transport. RB Global full-time employees are offered medical, dental, vision, and basic life insurances. Employees are able to enroll in our company's 401k plan and RB Global will match 100% for the first 4% contributed. Employees will also receive 15 days of PTO each year. About the Team About the team - Yard Operations We conduct hundreds of live auctions each year around the world. It takes a hardworking team of energetic people in a wide variety of full-time and part-time roles to conduct a successful multi-million dollar auction - from equipment inspectors, yard managers and operators to administrative staff and customer service representatives. À propos de l'équipe - Opérations de cour Nous organisons chaque année des centaines de ventes aux enchères en direct à travers le monde. La réussite d'une vente aux enchères de plusieurs millions de dollars repose sur une équipe dynamique et assidue, composée de personnes occupant des postes à temps plein et à temps partiel très variés, notamment nos inspecteurs d'équipements, nos gestionnaires et opérateurs de cour, notre personnel administratif et nos représentants du service à la clientèle. Job Description The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Responsibilities Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale. Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc. Responsible for processing payments from successful bidders Provide customers with information about auxiliary services. Ensure that superior customer service is always delivered to all customers. Actively support the RB Unreserved Commitment to

Safety:

to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers Perform other duties as assigned. Qualifications Previous work experience where you worked in-person with customers. Experience using computers, and able to learn to use new technology and software. Excellent keyboarding skills for data entry. A commitment to providing fantastic customer service. Able to work well and maintain a positive attitude in high-pressure situations. A friendly, outgoing, patient personality. You thrive working as part of team, pitching in wherever you're needed. Apply Now Job Info Job Identification 9822 Posting Date 05/06/2026, 04:03 PM Locations 275 Route 32, North Franklin, CT, 06254, US (On-site) Degree Level No Formal Education Job Schedule Full time Minimum Salary 17.05 Maximum Salary 21.31 Legend Jobs at a location Group of locations © Oracle Corporation Terms Legal Notices Use control and scroll to zoom the map Use two fingers to move the map 275 Route 32, North Franklin, CT, 06254, US Copy to Clipboard Similar Jobs Customer Service Representative Medford, NY, United States (On-site) Posted on 12/11/2025 Trending The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Customer Service Representative East Taunton, MA, United States (On-site) Posted on 03/27/2026 The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Customer Service Representative Riverside, RI, United States (On-site) Posted on 02/17/2026 The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Customer Service Representative Salem, NH, United States (On-site) Posted on 05/05/2026 The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.