Customer Service Representative - Bournes Energy

Join Our Team - Find Your Future! Turn Great Service Into Great Earnings — $17 - $25/hr.

Plus Commission Ideal Candidate will:

Have experience in providing outstanding customer service by showcasing expertise, fostering trust, and growing customer satisfaction Be an effective communicator who understands the importance of listening and being empathetic Be able to work and grow in a fast-paced work environment Be willing to learn new skills and ability to adjust to changes quickly Be open to feedback to support your performance and development Have solid computer and multi-tasking skills Have Flexibility to work Saturdays during the heating season Competitive Compensation and Industry Leading Benefits- Paid weekly! Health Insurance - Premiums as low as $6 for full time employees! Dental insurance and Vision Insurance Company Provided Life insurance, Short-term and Long-Term Disability 401(k) plan with company match Paid time off and paid holidays Tuition assistance for employees and scholarships available for employees' children Discounts on our products and services Opportunities for growth throughout our footprint

Essential Functions:

Courteously answer incoming telephone calls and assist walk-in customers. Utilizes the ADDS E3 system for customer account maintenance, setting up new accounts, and updating customer logs. Perform computer related input and other clerical tasks relating to one or more of the following: Inventory control, accounts payable, accounts receivable, computer input (posting), price change administration, payments received, and bank deposits. Develop a thorough knowledge of all departments, products, services, and delivery schedules. Enthusiastically participates in annual market objectives, promotional programs and contests. Support other members of the office staff by cross-training within the department and offering assistance as needed. Perform other miscellaneous office duties such as filing, photocopying, and shredding.

Education:

A high school diploma or equivalent is preferred.

Experience:

One year of previous customer service experience including computer work is preferred.