Customer Service Representative/Veterinary Receptionist / Front Desk Coordinator

Customer Service Representative/Veterinary Receptionist / Front Desk Coordinator 207 Thain Road, Lewiston, ID 83501 From $18 an hour - Part-time, Full-time From $18 an hour -

Part-time, Full-time Job Title :

Customer Service Representative / Veterinary Receptionist /

Front Desk Coordinator Location :

Lewiston, Idaho About Us Orchards Pet Hospital is a welcoming veterinary clinic dedicated to compassionate care for pets and clear, friendly service for their owners. We are looking for a dependable, organized, and personable Veterinary Receptionist to join our team and help create a positive experience for every client who walks through our doors. Position Summary The Veterinary Receptionist is the first point of contact for clients and plays a key role in keeping the front desk running smoothly. This position includes greeting clients, answering phones, scheduling appointments, processing payments, and supporting communication between clients and the medical team. Key Responsibilities Greet clients and patients in a warm, professional manner Answer incoming calls and respond to client questions Schedule appointments and manage the daily calendar Check patients in and out accurately Process payments and maintain front desk records Update client and patient information in the practice system Communicate clearly with veterinarians and technicians Help maintain a clean, organized, and welcoming reception area Support the team with general administrative tasks as needed Qualifications Previous receptionist, customer service, or front desk experience preferred Veterinary, medical, or dental office experience is a plus Strong communication and people skills Comfortable handling a busy phone line and multitasking Basic computer skills and ability to learn practice software Professional, dependable, and detail-oriented Compassion for animals and the people who care for them

Schedule:

Full-time or Part-time, our hours are 7:30 am to 5:00 pm No weekends

Compensation and Benefits Pay:

$18.00+ per hour, depending on experience Health insurance, Paid time off, Retirement plan, Employee pet care discount, Continuing Education / Training Opportunities Why Join Us At Orchards Pet Hospital , we value teamwork, kindness, and dependable service. We want someone who enjoys helping people, stays calm in a fast-paced environment, and wants to be part of a clinic that cares deeply about pets and their families. How to Apply Please send your resume and a brief introduction to clinic@orchardspet.com . We would love to hear about your customer service experience and why you are interested in joining our clinic.

Pay:

From $18.00 per hour

Work Location:

In person