Customer Solutions Representative

Customer Solutions Representative at HEXA Containment Customer Solutions Representative at HEXA Containment in Pasadena, Texas Posted in about 5 hours ago.

Type:

full-time

Job Description:

Customer Solutions Representative

• Houston, TX HEXA Containment | 12000 Aerospace Avenue, Houston, TX 77034 | Full-Time | On-Site $50,000 base salary
• Strong performers earn up to $10,000 more in their first year About

HEXA HEXA

Containment is a technology-enabled solutions company serving some of the most demanding industrial markets in the country

• energy, aerospace, environmental services, and beyond.

We build and deliver containment and environmental protection systems that customers depend on when it matters most. But who we are on paper is less interesting than who we are in practice. We are a team that keeps score. We celebrate wins loudly and learn from losses fast. We move fast, we build things, and we grow people who are hungry to grow themselves. We are not a legacy industrial company waiting for the market to catch up to us

• we are out in front of it.

Our technology, our systems, and the people who run them are how we stay there.

Our promise to every customer:

Fast. Easy. Always Available. What You'll Do You are the engine of HEXA'S customer relationships

• managing inbound inquiries, solving problems, presenting solutions, and making sure customers come back.

This is not a passive role. You are on the phone, in the CRM, on Slack, and in the middle of real deals every day. Nurture the customer relationship. Handle inbound inquiries, quotes, and open opportunities with speed and accuracy Present new products, features, and value to existing customers. Collaborate cross-functionally with operations, project teams, and the broader sales organization to get customers what they need Maintain clean, accurate records across our CRM and internal platforms Learn continuously

• our product line, our systems, our sales process, and the industries we serve What We Offer $50,000 base salary with a performance-based comp plan
• strong performers consistently earn $8,000
• 10,000 more in their first year Medical, dental, vision, life insurance, and 401(k) with company match Paid time off Ongoing sales skills training, product training, and professional development Real exposure to trade shows, industry events, and the markets we serve A team culture where your contributions are visible, and your wins are recognized Where This Role Goes The Customer Solutions Representative is a starting line, not a finish line•and we want to be straight with you about what that path looks like.

The most common next steps for strong performers are into Customer Acquisition, Customer Engagement, Special Projects, Operations, and Management. These are roles with real scope, real ownership, and real growth...for the best of the best

• the ones who demonstrate elite performance, leadership, and business acumen.

The timeline depends on your performance and the opportunity available. We will give you the tools, the reps, and the direct feedback to get there when you're ready. Who You Are You don't need sales experience. You need the right wiring. You love being part of a team more than working alone You thrive when you have a scoreboard to look at

• and a gap to close You are endlessly curious: about the customer, the product, the business, the industry You pick up new software and systems fast and find it satisfying when the tools work You hear feedback as information, not criticism
• and you adjust You communicate clearly and confidently on the phone without thinking twice about it You adapt. When things change, you shift
• you don't freeze You put the team's success ahead of your own comfort You graduated within the last three years with a bachelor's degree and you're ready to build something If you played a sport, ran a team, led a group, or competed at anything
• we want to hear about it. Requirements Bachelor's degree required; graduated within the last three years Located within 25 miles of Houston's Aerospace corridor Comfortable working fully on-site, Monday through Friday HEXA does not use external recruitment firms. Apply today
• we are interviewing this week.