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Customer Support Representative

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Hornet Staffing, Inc, a GEE Group company

Vandalia, IL (In Person)

$40,560 Salary, Full-Time

Posted 5 days ago (Updated 3 hours ago) • Actively hiring

Expires 6/21/2026

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Job Description

Customer Support Representative at Hornet Staffing, Inc, a GEE Group company Customer Support Representative at Hornet Staffing, Inc, a GEE Group company in Vandalia, Illinois Posted in 3 days ago.
Type:
full-time
Job Description:
Job Title:
Customer Service and Operations Coordinator Work Location:
2090 Wagner St, Vandalia, IL 62471 (Onsite)
Shift:
Monday to Friday, 8 AM - 4:30 PM (No nights or weekends)
Duration:
Full time $19-20hr to start
Job Description & Responsibilities :
Summary:
The Customer Service Coordinator will interact with both external and internal customers to process orders and answer/resolve inquiries about processing orders, products, and services in a fast-paced distribution environment. 1-2 years of office and customer support experience and strong computer skills GED/HS diploma required, pass background check and drug screen
Responsibilities:
  • Maintain positive and professional relationships with customers and all internal staff
  • Data entry skills
  • Process customer orders according to their specific requirements and the established company policies
  • Handle in house questions or issues between Customer Service and all other functional areas
  • Receive customer concerns to resolve or communicate to other appropriate areas for resolution
  • Appropriately record details of customer transactions or interactions
  • Observe utmost confidentiality in all interactions with manager, peers and customers

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