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Job Description
Call Center Supervisor Automated Health Systems - 3.0 Jacksonville, FL Job Details Full-time $45,000 - $55,000 a year 7 hours ago Qualifications Microsoft Excel Call center experience Team development Supervising experience Team management Call center management Staff development Full Job Description Automated Health Systems, a dynamic healthcare company, has a full-time Supervisor position available. This position is remote but will require you to pick up equipment in Tallahassee, FL. As a Call Center Supervisor, you will be responsible for leading a team of Customer Service Representatives that assist customers with MA Medicaid eligibility, enrollment and related tasks.
Requirements:
Qualifications:
Minimum three years' experience in a direct call center supervisory position with demonstrated skills in coaching and staff development required. Minimum of two years' experience with call center operations required. Strong PC proficiency (i.e., Microsoft Excel) required. Associate degree preferred and/or equivalent job-related experience/training. Bilingual language skills (i.e., Spanish) a plus. AHS is an Equal Opportunity Employer. Please visit our website for more information: www.automated-health.com "The Enlightened Choice in Health Service Management"