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Call Center Assistant Manager - Experienced Only (Outbound Telemarketing) A & B Marketing, Inc/ Rainsoft - 3.4 Jacksonville, FL Job Details Full-time $50,000 - $100,000 a year 19 hours ago Benefits Paid training Health insurance Dental insurance 401(k) Vision insurance 401(k) matching Qualifications Computer operation Managing teams in a customer support role Phone communication Sales team management Assistant manager experience Computer skills Management reporting Telephone systems Telemarketing Call center management Conducting sales calls

Full Job Description Job Description:

Call Center Assistant Manager We are seeking a motivated and organized Assistant Manager for our In-House Telemarketing team. The ideal candidate will help oversee daily phone operations, support staff, and ensure excellent customer communication and service. A & B Marketing has been operating for 36+ years in the Northeast Florida and Southeast Georgia area. Don't miss out on this opportunity!

Key Responsibilities:

Call Center Assistant Manager Assist in supervising phone room staff and daily operations No Cold Calling, Inbound & Outbound Calls, Set Appointments for Sales Reps Monitor call quality and customer service standards Train and support new team members Help manage call schedules and coverage Resolve customer concerns and escalate issues when necessary Work closely with management to improve team performance and efficiency Track call metrics and assist with reporting

Requirements:

Call Center Assistant Manager Previous experience in a call center, and customer service environment Leadership and supervisory experience preferred Excellent communication and problem-solving skills Strong organizational and multitasking abilities Basic computer and phone system knowledge Ability to work in a fast-paced environment

Benefits and Perks:

Weekly Sales Bonus 401(k) matching Dental insurance Health insurance Vision insurance

Pay:

$50,000.00 - $100,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid training Vision insurance Application Question(s): Given your past work experience, explain why you would be a good fit for this position?

Experience:

Call Center Supervisory:

3 years (Required)

Outbound Telemarketing:

3 years (Required) Ability to

Commute:

Jacksonville, FL 32216 (Required)

Work Location:

In person