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Synergy Recruiting Group LLC

Call Center Manager

Pay: $65,000/yr

Posted: 2 days ago

Location: Tukwila, WA (Onsite)

Last Updated: 12 hours ago

Hours: Full-Time

Expires: 10/5/2026

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Based on Washington data

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What they do

A Call Center Manager manages staff and operations at a telephone call center. Monitors quality and efficiency of staff handling incoming calls for orders and services or for customer service, or staff making outgoing marketing, survey or sales calls. Oversees telephone and computer systems at a call center; may manage the budget for a center.

$75,705 / year median in Washington

-16% projected decline

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Job Description

Call Center Manager Synergy Recruiting Group LLC Tukwila, WA Job Details Full-time From $65,000 a year 3 hours ago Qualifications Computer operation Lead generation Sales team management Hiring Conflict management Prospecting Computer skills Sales leadership Call center management Client interaction via phone calls Full Job Description We are looking to hire a talented Call Center Manager in Tukwila, WA to oversee a bathroom remodeling lead generating team who also assist with higher authority closes and lead follow-ups. This position is on-site NOT remote ( Outbound Calls) experience is a must.

Schedule:

Monday-Friday, 8a-5p

Compensation:

Base Salary DOE plus commission America's number one growing acrylic bath company, Luxury Bath of Seattle is looking to hire an experienced Call Center Manager in our Tukwila, WA office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues.

Job duties include:

Schedule and confirm appointments Hire, train and manage Call Center Representatives Answer inbound calls and make outbound calls Customer Service Manage sales reps schedules Achieve weekly and monthly quotas

Qualifications:

Minimum of 1-2 years experience as a Call Center Manager Excellent written and verbal communication skills Excellent customer service, multi-tasking, and leadership skills Advanced computer skills

Job Type:

Full-time Pay:

From $65,000.00 per year

Work Location:

In person