Responsibilities:

Warehouse & Inventory Maintain accurate inventory and warehouse records. Monitor inventory and order plumbing, heating, and HVAC parts and materials. Prepare materials for service technicians and installation jobs. Receive, inspect, organize, and stock materials. Coordinate special orders and track deliveries. Follow up with vendors on delays, shortages, or incorrect orders. Compare vendor pricing, availability, and lead times. Maintain a clean, safe, and organized warehouse. Safely lift and move materials and equipment.

Responsibilities:

Customer Service & Office Support Answer customer calls and schedule service appointments. Manage and update technician schedules. Communicate with customers regarding appointments, job status, and follow-up. Respond to emails and online service requests. Coordinate information between customers, technicians, vendors, and management. Review completed jobs and update labor, hours, parts, and materials as needed. Prepare and send invoices and process customer payments. Required Qualifications Warehouse, inventory, purchasing, and/or customer service experience. Experience with trade-related parts and materials. Strong organizational and communication skills. Strong attention to detail. Ability to manage multiple priorities. Ability to work independently and take ownership. Professional and dependable work habits. Ability to work effectively with customers, technicians, vendors, and management. Ability to handle customer concerns professionally. Comfortable learning new software and systems. Reliable transportation and valid driver's license. Ability to safely lift and move materials and equipment.

APPLY TODAY

If you are an experienced inventory and customer service professional who enjoys staying organized, solving problems, working with people, and keeping operations moving, we want to hear from you. Apply today and tell us about your experience and why you would be a good fit for Cassidy's Plumbing, Heating & Air-Conditioning Inc.

Benefits:

Paid time off Retirement plan

License/Certification:

Driver's License (Preferred)

Work Location:

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