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Piggly Wiggly

Customer Service Supervisor

Career Insights for Retail Customer Service Manager

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Based on Alabama data

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What they do

A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.

$61,210 / year median in Alabama

+18% projected growth

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Job Description

Customer Service Supervisor Piggly Wiggly
  • 3.5 McCalla, AL Job Details Full-time $46,000
  • $50,000 a year 9 hours ago Benefits Health insurance Dental insurance 401(k) Vision insurance Opportunities for advancement Qualifications Team supervision Managing retail teams Merchandising Team development Retail management Cash handling Management experience within retail industry Full Job Description Piggly Wiggly is a locally owned supermarket chain that operates stores in the Birmingham area.
Why Work For Us?: We offer good working conditions and a friendly working environment. We have been in business for over 40 years. We are a small LOCAL independent company (not a chain) We treat our employees with care and respect. Great advancement opportunities Responsibilities Lead excellent customer service through in-the-moment coaching, role modeling, and utilizing customer feedback to reinforce and improve quality of service Ensure customer feedback and concerns are addressed within a timely manner Ensuring cleanliness, organization, and attractiveness of store's interior and exterior and ensure merchandise is full and maintained. Protect store assets, facilities, and team members by ensuring all team members' adherence to operational guidelines and standards, compliance with all safety and security policies, the proper functioning and maintenance of store equipment, and performance of all financial transactions according to the Cash Handling Policy. Oversee all training programs within the store and provide guidance, direction, and support so team members are ready to perform in their roles Qualifications Exceptional interpersonal skills
  • you are energized by working with people; both guests and your team A bias towards action
  • you are a manager who does not hesitate to roll up your sleeves and do whatever it takes to get the job done. The ability to multitask
  • you can prioritize and execute at many different tasks each day.
Benefits:
401(k) Dental insurance Health insurance Vision insurance
Pay:
$46,000.00
  • $50,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance Vision insurance
Experience:
Retail management: 3 years (Required)
Work Location:
In person

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance