Food Service Manager

Title:

Food Service Manager Job Type:

Regular Company:

Roswell Park Comprehensive Cancer Center Department:

Nutrition & Food Service Time Type:

Full time

Weekly Hours:

40

FTE:

1

Shift:

First Shift (United States of America)

Summary:

The Food Service Manager plays a key leadership role in overseeing all food service operations, including patient meal services, retail dining, and catering. This position ensures the delivery of high-quality, safe, and cost‑effective food services while maintaining compliance with all regulatory, departmental, and organizational standards.

Key Responsibilities:

• Lead and manage daily food service operations to ensure exceptional service and patient satisfaction.
• Maintain strict adherence to financial, quality, and food safety standards.
• Ensure compliance with all applicable regulatory, departmental, and organizational policies.
• Oversee the procurement, inventory management, and production of food, supplies, and equipment for the department.
• Provide operational and administrative support to the Director of Nutrition and Food Services.
• Assume full leadership responsibility for department operations in the Director's absence.
• Collaborate with multidisciplinary teams to support organizational goals and continuous improvement initiatives.

Why You'll Love This Role:

• Leadership impact: Directly influence patient satisfaction, safety, and overall care experience.
• Career growth: Opportunity to step into senior leadership responsibilities and advance within a healthcare organization.
• Stability & purpose: Work in a mission‑driven environment where your expertise supports patient well‑being.

Comprehensive benefits:

Competitive compensation and a robust benefits package designed to support your health and future. The starting hourly rate for this position is $37.50.

Qualifications:

Required Education and Experience 1. Associate's Degree in a related field and the equivalent of four (4) years of full-time experience in a large scale food service environment, including eighteen (18) months experience in a supervisory, administrative, consultative, managerial or executive capacity; or 2. Certification in a related field and the equivalent of five (5) years of full-time experience in a large scale food service environment, including eighteen (18) months of experience in a supervisory, administrative, consultative, managerial or executive capacity; or 3. High School diploma or High School Equivalency diploma and the equivalent of six (6) years of full-time experience in a large scale food service environment, including eighteen (18) months of experience in a supervisory, administrative, consultative, managerial or executive capacity.

NOTE:

Degrees must be conferred by an accredited school, college, or university, or by an institution recognized by Roswell Park Comprehensive Cancer Center and/or Health Research Incorporated as adhering to acceptable educational standards. Preferred Qualifications The ideal candidate will bring demonstrated experience in procurement, leadership, and delivering excellent customer service. Candidates should have prior experience working in a healthcare setting and possess food safety training, with a strong understanding of sanitation and regulatory compliance standards. Equal Employment Opportunity Statement Roswell Park Cancer Institute Corporation (RPCIC) and Health Research Inc. (HRI) Roswell Park Division believe that all persons are entitled to equal employment opportunities, and we do not discriminate against our employees, applicants or job seekers because of their race, color, religion, sex, sexual orientation, gender identity or expression, national origin, creed, age, disability, pregnancy-related condition, military or veteran status, marital or familial status, domestic violence victim status, citizenship status, genetic information, individual's relationship or association with a member of a protected category or any other protected group status as defined by law. Reasonable Accommodation Request RPCIC and HRI are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email HR-PayAndBenefits@RoswellPark.org and let us know the nature of your request and your contact information. Our Core Values RPCIC and HRI are committed to providing an environment where patients, families, employees and community are treated with courtesy and respect. We support an inclusive environment that nurtures the talents, skills and abilities of each individual to embody and reflect our core values: Innovation, Integrity, Teamwork, Commitment, Compassion and Respect. Historical Compensation Information Statement Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov. Welcome to Roswell Park Comprehensive Cancer Center, America's first cancer center founded in 1898 by Dr. Roswell Park. As one of the largest employers in Western New York, Roswell has over 3,300 employees, including over 200 physicians and scientists and 400 nurses. It's a new era at Roswell Park. Leading the way in cancer research, treatment and education for more than a century, today Roswell Park is setting our course for a second century of extraordinary advances in cancer research and treatment. Equipped with the best facilities, the sharpest and most creative minds, and the single objective of curing cancer, we stand on the threshold of historic discovery.