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Nikki Penn Counseling & Consulting, PLLC

Customer Experience and Front Desk Coordinator

Career Insights for Customer Experience Manager

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Based on Arkansas data

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What they do

A Customer Experience Manager manages processes used by a company to track customer interactions, improve customer service and build customer loyalty. Reviews sales and marketing interactions with customers. Gathers and analyzes customer feedback and designs practices to improve customer experience.

$52,340 / year median in Arkansas

+11% projected growth

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Job Description

NOW HIRING
Customer Experience and Front Desk Coordinator.
Location:
Rogers, AR.
TO APPLY
SEND
YOUR RESUME TO CONSULTING
@NIKKIPENN.COM. Penn Counseling & Consulting provides compassionate mental health counseling, workplace wellness programs, leadership training, and specialized support for first responders and their families. Our goal is to strengthen individuals, relationships, teams, and communities through practical, personalized, and evidence-based care. We're growing our team and looking for a detail-oriented, people-focused professional to join our welcoming, fast-paced practice. This role is ideal for someone who enjoys variety, stays organized under pressure, and values teamwork and clear communication. No two days look the same, and that's part of what makes this position exciting.
What we offer:
Competitive compensation A positive, supportive team environment Opportunities for growth and hands-on learning A dynamic role with diverse responsibilities Flexibility What we're looking for: An Associate's degree or equivalent relevant experience Strong organizational and interpersonal skills Comfort using Microsoft Office, scheduling software, and Canva Ability to adapt quickly and work well in a busy environment Clear communication skills and a problem-solving mindset A valid driver's license and reliable transportation If you're seeking meaningful work in a collaborative setting where your contributions truly make a difference, we'd love to connect._
Job Type:
Full-time Pay:
$15.50 - $18.00 per hour Expected hours: 40.0 - 45.0 per week
Benefits:
Flexible schedule Paid time off Professional development assistance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Professional Development
  • Health and Wellness Programs
  • Flexible Work Schedules