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Beauti Logic Hair Salon
Beauty Supply Manager
Career Insights for Retail Customer Service Manager
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Scorecard
Based on California data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$63,321 / year median in California
+12% projected growth
Job Description
Job Overview This position is for someone that has experience or is already in the beauty industry We are seeking a dynamic and experienced Beauty Manager to oversee the daily operations of our beauty department. The ideal candidate will possess a passion for beauty and skincare, coupled with strong leadership skills to guide a team in delivering exceptional customer service. As a Beauty Supply Manager, you will be responsible for managing staff, maintaining inventory, and ensuring that all customers receive personalized service that meets their needs. Responsibilities Lead and motivate the beauty team to achieve sales targets and provide outstanding customer service. Oversee daily operations including cash handling, front desk management, and cash register functions. Manage inventory levels, including stock organization and replenishment to ensure product availability. Train and develop staff on product knowledge, sales techniques, and customer engagement strategies. Create an inviting atmosphere for customers by maintaining cleanliness and organization within the beauty department. Assist customers with product selections, offering expert advice on beauty products and services. Monitor sales performance and implement strategies to improve overall department performance. Skills Proficient in cash handling procedures with experience in operating cash registers. Strong time management skills to effectively prioritize tasks in a fast-paced environment. Excellent communication skills Basic math skills for accurate transaction processing and inventory management. Experience in front desk operations is preferred. Ability to sell products effectively while providing personalized customer service. Strong organizational skills to manage stock levels and maintain an orderly workspace. Join our team as a Beauty supply Manager where you can make a significant impact on our customers' experiences while leading a passionate team in the beauty industry.