A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
Department Coordinator - Jewelry Heritage Auctions - 3.5 Beverly Hills, CA Job Details Full-time $22 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Paid time off Vision insurance Qualifications Serving clients Customer service Spreadsheets Word embeddings Productivity software
Full Job Description Description:
About Heritage Auctions Start your career with one of the nation's fastest-growing auction houses. Heritage Auctions is a global auction house driven by curiosity, innovation, and the stories behind extraordinary objects. For nearly 50 years, Heritage has connected collectors and consignors through a dynamic marketplace that celebrates history, culture, and craftsmanship. Headquartered in Dallas, Texas, with offices in New York, Chicago, Beverly Hills, London, Hong Kong, and other major cities, we support a worldwide network of experts and enthusiasts across more than 50 auction categories. From Sports and Entertainment memorabilia to Luxury Handbags, Fine Art, Jewelry, Coins, Wine, and rare historical artifacts, every item tells a story. We are dedicated to bringing those stories to life through deep research, cutting-edge technology, and thoughtful presentation. Known for our expertise and innovation, Heritage Auctions offers a dynamic environment where passion for history, culture, and storytelling brings collectors together to discover, learn, and connect.
SUMMARY:
The Jewelry Consignment Coordinator plays a vital role in supporting the Jewelry department by managing the intake and processing of consigned property while delivering exceptional client service throughout the consignment process. This position ensures each consignment is received, documented, tracked, and communicated accurately while supporting specialists and Consignment Directors in a fast-paced luxury environment.
BENEFITS
Medical, Dental, Vision coverage Paid time off 401k savings plans
COMPENSATION
$22
LOCATION:
9420 Wilshire Blvd. #100, Beverly Hills, 90212 ESSENTIAL
DUTIES & RESPONSIBILITIES
Process incoming consignments accurately and efficiently, including: Opening packages Labeling and verifying the contents of packages Creating an electronic report for the consignment Communicate with clients in all aspects of the consignment Research the status of consignments Return client material Perform department-wide inventories of consignment material Assemble client information packets Assist with the Consignment Directors' responsibilities Other duties may be assigned
Requirements:
EDUCATION and/or
EXPERIENCE
Experience in a customer service position or industry
SKILLS & ABILITIES
Proficiency in Microsoft applications, specifically Word and Excel Ability to prioritize and multi-task and pay great attention to detail The individual may occasionally lift up to 50 pounds
WORK ENVIRONMENT
Individuals must be able to work independently in a fast-paced environment. This position may require overnight travel based on business needs. Heritage Auctions welcomes and encourages applications from women, minorities, veterans, mature workers, and persons with disabilities. EOE
