Customer Service Coordinator

Customer Service Coordinator Newman Windows and Doors - 2.3 Carlsbad, CA Job Details Full-time $22 - $26 an hour 1 hour ago Benefits Health insurance Dental insurance 401(k) Paid time off Qualifications Interpersonal skills Phone communication In-person customer service Attention to detail Data entry Office phone management Office experience Full Job Description Job description: Are you a proactive, friendly, persuasive person? Do you love to move fast and juggle several projects? Are you known for producing excellent polished work? Newman Windows and Doors are looking for you to join our team in Carlsbad. We are seeking candidates who are enthusiastic, and customer driven. We are looking for an 'A player' who will provide a "WOW" customer experience both in person and over the phone. In order to be considered for this position, all applicants must complete this short survey. Thank you.

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Ll Job Requirements:

Professional attitude. Provide quality customer service and contribute to the team's success through excellent problem solving and communication skills. Resolve customer requests and complaints timely and with urgency. Ability to handle a high-volume phone call. Provide general office support such as answering phones, data entry, reporting, corresponding, etc. Assist with AR by collecting payments. Team player Be able to work independently with little to no supervision Must have 2 years' experience

Job Details:

Must have experience working in the customer service/help desk industry. Ability to handle difficult customers and provide superb customer service. Must be organized and have the ability to prioritize. Strong attention to detail. Dependable, reliable and punctual. Knowledge of geography of San Diego and Orange Counties. About Newman Windows and Doors Newman Windows and Doors are a family-owned business and has been in the retrofit window and door business for over 30 years. We pride ourselves on exceptional service, from sales through installation, after installation services, the Newman Signature Experience, and our transparency with customers and associates. We are an A+ rated business with the BBB and have a fantastic reputation with our manufacturers. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Pay:

$22.00 - $26.00 per hour

Benefits:

401(k) Dental insurance Health insurance Paid time off

Work Location:

In person