Event Rental Coordinator/Customer Service
- Office staff Omni Event Group/Ricky's Party Rentals Fontana, CA Job Details Full-time $24
- $28 an hour 12 hours ago Benefits Paid time off Qualifications Customer communication Greeting customers Attention to detail Organizational skills Event guest experience design Event on-site coordination Full Job Description Job Overview We are seeking a dedicated and personable Event Rental Coordinator/Customer Service
- Office Staff to join our team.
This role is vital in providing exceptional service to clients, coordinating event rentals, and ensuring smooth operations both in the office and on-site. The ideal candidate will be organized, customer-focused, and capable of managing multiple responsibilities related to event planning and client interactions. Duties Assist clients with on-site venue visits, providing guidance and support during their inspections and planning. Welcome clients to the office showroom, offering assistance with browsing available rental items and answering questions about products and services. Help clients with will call orders, ensuring they receive the correct items for their events. Prepare detailed quotes based on client needs, accurately reflecting rental items, delivery, and setup requirements. Collect payments securely and process transactions efficiently. Coordinate with vendors and team members to ensure timely delivery, pickup, and setup of rental items. Maintain an organized showroom and storage areas to facilitate smooth operations. Provide excellent customer service by addressing client inquiries promptly and professionally. Support event setup and breakdown as needed, ensuring client satisfaction throughout the rental process. Qualifications Previous experience in customer service, or related roles is preferred. Strong communication skills with the ability to interact effectively with clients and team members. Excellent organizational skills with attention to detail for preparing quotes and managing orders. Ability to handle on-site visits confidently while maintaining professionalism. Basic proficiency in computer applications such as MS Office or similar software for quoting and payment processing. Reliable, punctual, and able to work in a fast-paced environment. A positive attitude with a focus on delivering outstanding customer experiences. This position offers an engaging work environment where attention to detail and excellent customer service are valued. If you are passionate about events and enjoy working directly with clients to bring their visions to life, we encourage you to apply.
Pay:
$24.00
00 per hour Expected hours: 40.0 per week
Benefits:
Paid time off
Work Location:
In person
