Service Manager for Air Compressor Department

Service Manager for Air Compressor Department Lans Compressors Glendora, CA Job Details Full-time From $125,000 a year 1 day ago Benefits Fuel card Paid holidays Company car Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Flexible schedule Life insurance Referral program Qualifications Customer communication Electrical equipment repair Microsoft Excel Interpersonal skills Equipment repair In-person customer service English High school diploma or GED Hiring Compressor maintenance and repair Driver's License Team management Electrical maintenance Productivity software Electrical parts Mechanical systems repair Full Job Description

LANS COMPRESSORS

is Southern California's leading air compressor distributor with over 60 years' experience in the sales and service of compressed air equipment. We are one of only a select few companies that both sell and service most major brands of compressed air equipment on the market today. Since

LANS COMPRESSORS

is not limited to one brand, make or model of compressor equipment like other air compressor distributors; we can specify the best compressed air, vacuum pump, or dryer solution for our customer's application. We provide an environment of synergy, management support and respect.

JOB RESPONSIBILITIES

The position of Air Compressor Service Manager requires a working knowledge of diagnostic repair capabilities of mechanical, electrical, Variable Speed Controllers, basic controls, and knowledge of competitive brands of air compressors on an advanced level. Operates the Compressor Service Department in such a manner that both the company and its customers receive the maximum return on their investment. Maintains customer relations by estimating or quoting all repairs, addressing customer complaints, and resolving them within the same day, if possible. Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary Assists salesmen in preparing estimates, and job site evaluations. Coordinate the installation of new compressed air equipment with Sales. Manages Service dispatchers and Compressor service territory. Ensures warranty decisions are made promptly using established guidelines. Creates and maintains service policies and procedures. Reviews service reports carefully to ensure accuracy and complete information. Review and maintain labor records for Service Technicians. Place orders for parts required to complete service orders, and work to expedite the delivery of these orders, as needed. Controls the purchase of tools and supplies. Recommends the purchase of new major tools. Ensures that tools are returned to the tool room. Maintains the Compressor training program and outside training. Travel Compressor service territory ensuring the company and department standards are maintained the same throughout the state. Manages Compressor Service fleet vehicles and replacements. Ensures Contamination control and safety standards are met. Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers. Directly supervises service technicians. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

REQUIREMENTS

•Air Compressor Experience is required•Clean and valid California driver's license Background and drug screen Knowledge of parts and maintenance/repair for air compressors or similar machinery preferred. Must be able to work independently and have excellent organizational, interpersonal, verbal and written communication, and problem-solving skills. Must be able to manage multiple priorities with flexibility, a positive attitude, and a strong commitment to customer service. 5 to 7 years of experience in Service and Service management. Must be proficient in Microsoft Office, including Word and Excel Must be able to comprehend, speak and write the English language. Must possess good interpersonal and communication skills. High School Diploma or related equivalent required. Two years of college or university or related equivalent experience preferred. Must be able to lift up to 50lbs

BENEFITS

Pay commensurate upon experience Flexible schedule Company car, with gas and insurance provided Cell phone and tablet Medical insurance contribution Dental insurance contribution Vision insurance contribution 401(k) 401(k) matching Life insurance Paid time off Holiday pay

Job Type:

Full-time Pay:

From $125,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible schedule Fuel card Health insurance Life insurance Paid time off Referral program Vision insurance

Experience:

Mechanical:

3 years (Required)

Air Compressor:

3 years (Required)

Work Location:

In person