Find & Apply For Customer Service Manager Jobs in Glendora, California

Glendora Employment Agency, Inc. is a boutique staffing firm located in the foothills of the San Gabriel Valley. We specialize in connecting local employers with local talent. We are currently seeking a Customer Service Administrator for a roofing company in Azusa.

JOB DESCRIPTION

Duties for this position include, but are not limited to:

• Handle inbound customer calls and inquiries.
• Create, update, and track work orders.
• Process jobs from start to completion.
• Prepare and maintain project documentation.
• Manage billing and invoicing processes.
• Resolve customer issues in a timely manner.
• Coordinate with internal departments and field teams.
• Process employee timesheets and support payroll tasks.
• Prepare customer proposals and estimates.
• Conduct follow-up calls to ensure satisfaction.
• Maintain accurate records and data entry.
• Support daily administrative operations.
• Other duties as assigned.

MINIMUM QUALIFICATIONS

Ideal candidates should possess the following skills/qualifications demonstrated through previous work experience :

• Must be fluent in Spanish.
• At least three years of administrative and customer service experience required.
• Experience in a construction or service-based environment preferred.
• Able to work overtime and weekends if needed.
• Strong communication and customer service skills.
• Excellent attention to detail and accuracy.
• Ability to multitask in a fast-paced environment.
• Strong organizational and time management skills.
• Proficient in Microsoft Outlook, Excel, and Word.
• Previous customer service or administrative experience.
• Reliable and able to meet deadlines.

Position Type:

Temp-to-Hire Schedule:

Monday

• Friday from 6:30am
• 3:30pm

Pay Rate:

$26

• $27/Hour (Depending on experience)

Pay:

$26.00

• $27.

00 per hour

Benefits:

Dental insurance Health insurance Vision insurance Application Question(s): Are you currently working? Why are you interested in this position?

Language:

Spanish (Preferred)

Work Location:

In person