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Ultimate Staffing Services

NAR

Career Insights for Customer Service Account Manager

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What they do

A Customer Service Account Manager manages customer service for assigned customer accounts. Provides a point of contact for customers and manages communication regarding customer orders and accounts. Handles customer service requests and maintains account and order records.

$84,272 / year median in California

-12% projected decline

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Job Description

NAR Ultimate Staffing Services - 3.8 Irvine, CA Job Details Contract $22 - $24 an hour 2 hours ago Qualifications Vendor relationship building Customer communication Full Job Description Great company in the Irvine area is looking for a strong
ACCOUNT MANAGER-NOT SALES
for a large company to manage multiple accounts and work in a fast paced environment. Temp to hire paying $22-24hr  Build and maintain positive, professional relationships with customers and affiliates.  Communicate effectively via phone and email to address inquiries, provide updates, and resolve issues.  Act as a trusted liaison between customers and vendors to ensure seamless service delivery.  Oversee and manage the dispatch process for various service calls, prioritizing timely and effective resource allocation to meet customer needs.  Request and submit proposals for additional repairs/services and to correct deficiencies.  Follow up on completed inspections with affiliates to make sure the reports, paperwork, and invoices are sent to National Accounts in a timely manner.  Review the Call Analysis report from your account manager and provide status on work orders.  Review exception management queue and mark‐up queue daily.  Review all paperwork for completeness and accuracy including the NTE (Not to Exceed) amounts on customer POs (purchase orders) prior to mark‐ups.  Mark‐up/price the service and inspection call properly before submitting to the Account Receivable team. I have a full Job Description if interested. If you are looking to do a job working onsite managing accounts
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All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.

Benefits

  • Dental Insurance