Order Processor

We are looking for an Order Processor to join our team on a long-term contract basis in Long Beach, California. In this role, you will handle sales orders, customer inquiries, and effectively support the sales team by ensuring smooth operations. This position requires excellent organizational skills and the ability to resolve customer concerns promptly.

Responsibilities:

• Enter customer orders accurately into the system and provide price quotes upon request.
• Notify Sales Representatives and Regional Managers about product shortages and collaborate to address customer concerns.
• Maintain organized filing systems to support efficient order tracking and documentation.
• Identify and resolve discrepancies in orders to meet customer requirements.
• Coordinate the timely shipment of customer orders to ensure satisfaction.
• Communicate effectively with warehouse staff, credit teams, and other departments to resolve issues.
• Support customer service efforts by addressing inquiries and providing solutions to order-related problems.
• Utilize computer systems and office equipment to perform data entry and other administrative tasks.
• Assist in maintaining strong customer relationships through attentive and timely interactions.