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Deluxe
Remittance Workflow Coordinator- 1st Shift
Career Insights for Customer Service Supervisor
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Based on California data
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What they do
A Customer Service Supervisor supervises staff that provide customer service for a company. Assists staff as needed, or deals directly with customers. Implements policies with regard to company products or services. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$61,951 / year median in California
-1% projected decline
Job Description
Remittance Workflow Coordinator- 1st Shift Deluxe - 3.1 Monterey Park, CA Job Details Full-time $19.45 - $20.50 an hour 1 hour ago Benefits Employee stock purchase plan Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Vision insurance Benefits from day one Volunteer time off Retirement plan Qualifications Computer operation High school diploma or GED Computer skills Full Job Description Why Join Us Be part of an organization that's driving change and consistently recognized as a top employer. At Deluxe, we know that great people build great companies—and we invest in you accordingly. We're proud to be recognized as a Great Place to Work and a top workplace for Moms, Dads, LGBTQ+ employees, and Veterans. We offer competitive benefits starting on day one, designed to support your life both in and out of work. 42% of our employees have stayed for 10+ years, citing our people, benefits, work-life balance, inclusive culture, and team support as key reasons why. The Remittance Workflow Coordinator position prioritizes and distributes work to employees. The focus of the position is to manage priorities, align resources to the workload, and monitor the work to ensure deadlines are met. This individual must also provide limited direction and answer basic employee questions. They may also be involved in the successful sending/receiving of customer transmission files. Distribute work to employees based on established priorities. Monitor processing of work to meet processing deadlines. Work with Supervisor to determine appropriate processing priorities. Answer basic questions from employees. Perform duties applicable to Processing Specialist I, II, III, and IV job descriptions