Client Experience Specialist | Registered Operations Coordinator

Join Our Collaborative Team We are a thriving comprehensive financial services firm and have been dedicated to empowering clients toward long-term financial security for over 55 years. As a member of our team, you'll play a crucial role in this mission, by supporting one of our experienced financial planners' practices and enabling us to deliver exceptional service to our clients. For more than 55 years, our firm has helped clients achieve lasting financial security through thoughtful, comprehensive financial planning. We are seeking a motivated Client Experience Specialist to join our Newport Beach office. This position is ideal for someone who enjoys client interaction, thrives in a fast-paced environment, and is eager to build a long-term career in financial services. You will work closely with an experienced financial advisor (CFP®) and their team, delivering exceptional client service. Position Overview As a Client Experience Specialist, you will serve as a central point of contact for clients while supporting the execution of financial strategies. This role blends relationship management, operational support, and hands-on involvement in helping clients implement the advisors' recommendations. Working alongside a Certified Financial Planner™ (CFP®), you will gain insight into comprehensive planning strategies, including retirement planning, investment management, and wealth planning for individuals, families, and business owners. You will be part of a team of resources supporting clients including the advisor, an assigned Client Services Coordinator and various other departments. Responsibilities will include a diverse range of tasks, requiring both judgment and initiative. Licensing & Registration Requirements Candidates who currently hold Series 7 and 66 registrations (63 and 65 are okay in place of 66) and Life & Health licenses are strongly preferred. However, we are open to candidates who are not yet licensed but are highly motivated and committed to obtaining required registrations with support from the firm within first 6 months of employment.

Primary responsibilities include:

Be point of contact for incoming client inquiries and requests that require a registered representative such as withdrawal requests and contributions among others Learn the financial planning software and use it to help clients move forward in the recommendations provided by advisor Reach out to clients to confirm completion of their action items Facilitate fund and contribution changes on behalf of the advisor with direct fund families Call 401k companies with clients to complete rollovers Walk clients through completed applications Contribute to enhancing team operational procedures in this fast-changing environment Organize and maintain team practice documents electronically Get to know and build strong relationships with client base Serve as a point of contact for clients, assisting with account changes and coordinating resolution of technical inquiries Welcome guests and provide support during onsite client meetings Attend client appointments and complete recommended action items determined in meeting Follow all compliance procedures related to responsibilities Work in coordination with colleagues from various teams to ensure completion of interdepartmental responsibilities

What We Offer:

Generous Paid Time Off (PTO): Enjoy over 30 PTO days per year and recharge. Work schedule designed to support work-life balance.

Typical hours:

Daytime hours Monday through Friday.

Competitive Compensation:

We value your skills and expertise. 401(k)

Match:

Help secure your financial future with our matching contributions.

Comprehensive Benefits:

We offer health, dental, vision, and life insurance, with employees responsible for a portion of the premium.

Collaborative Environment:

Work alongside experienced specialists and a dedicated team.

Impactful Work:

Contribute directly to our clients' financial journeys and success.

Professional Growth:

Opportunities for skill and career development. Associates like to stay and grow with us.

Requirements:

Maintain Series 7 and 66 Securities Registrations and appointment as a Registered Representative with Cetera Wealth Services, LLC. (Must Obtain within 6 months of start date) Obtain Life and Health insurance license within first 6 months in the role and maintain on a continual basis Must meet background check and fingerprinting requirements Proficient with Microsoft Office and Outlook Customer service oriented with strong writing, speaking, communication and phone skills 2+ years of administrative experience Proactive, personable, dependable, organized and able to meet deadlines

Detail-Oriented:

Must have exceptional attention to detail, including accurate spelling, grammar, formatting, and consistency across all tasks College Degree or equivalent experience As a Registered Representative and Investment Advisor Representative, you will be required to accurately disclose and update information on Form U4 including disclosure forms such as those related to any outside business activities or private investments and promptly disclose any material changes in accordance with the requirements of FINRA and the policies of Cetera Wealth Services, LLC.

Employment Type :

Full Time•

Non Exempt Location :

In Person Compensation:

The expected pay range for this position is between $2,725

• 3,125 per semi monthly pay period.

The actual compensation will be determined based on experience and other factors permitted by law.

Our Culture:

Discover more about our engaging work culture by exploring our latest posts on https://www.linkedin.com/company/tax

• -financial-group/posts/ Apply Today!

Join us in making a positive impact on our clients' financial futures and enjoy a fulfilling career in a supportive environment. The preceding functions have been provided examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed.

Job Type:

Full-time Pay:

$65,000.00

• $75,000.

00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person Client Experience Specialist | Registered Operations Coordinator 4695 Macarthur Court, Newport Beach, CA 92660 $65,000

• $75,000 a year
• Full-time $65,000
• $75,000 a year
• Full-time Join Our Collaborative Team We are a thriving comprehensive financial services firm and have been dedicated to empowering clients toward long-term financial security for over 55 years.

As a member of our team, you'll play a crucial role in this mission, by supporting one of our experienced financial planners' practices and enabling us to deliver exceptional service to our clients. For more than 55 years, our firm has helped clients achieve lasting financial security through thoughtful, comprehensive financial planning. We are seeking a motivated Client Experience Specialist to join our Newport Beach office. This position is ideal for someone who enjoys client interaction, thrives in a fast-paced environment, and is eager to build a long-term career in financial services. You will work closely with an experienced financial advisor (CFP®) and their team, delivering exceptional client service. Position Overview As a Client Experience Specialist, you will serve as a central point of contact for clients while supporting the execution of financial strategies. This role blends relationship management, operational support, and hands-on involvement in helping clients implement the advisors' recommendations. Working alongside a Certified Financial Planner™ (CFP®), you will gain insight into comprehensive planning strategies, including retirement planning, investment management, and wealth planning for individuals, families, and business owners. You will be part of a team of resources supporting clients including the advisor, an assigned Client Services Coordinator and various other departments. Responsibilities will include a diverse range of tasks, requiring both judgment and initiative. Licensing & Registration Requirements Candidates who currently hold Series 7 and 66 registrations (63 and 65 are okay in place of 66) and Life & Health licenses are strongly preferred. However, we are open to candidates who are not yet licensed but are highly motivated and committed to obtaining required registrations with support from the firm within first 6 months of employment.

Primary responsibilities include:

Be point of contact for incoming client inquiries and requests that require a registered representative such as withdrawal requests and contributions among others Learn the financial planning software and use it to help clients move forward in the recommendations provided by advisor Reach out to clients to confirm completion of their action items Facilitate fund and contribution changes on behalf of the advisor with direct fund families Call 401k companies with clients to complete rollovers Walk clients through completed applications Contribute to enhancing team operational procedures in this fast-changing environment Organize and maintain team practice documents electronically Get to know and build strong relationships with client base Serve as a point of contact for clients, assisting with account changes and coordinating resolution of technical inquiries Welcome guests and provide support during onsite client meetings Attend client appointments and complete recommended action items determined in meeting Follow all compliance procedures related to responsibilities Work in coordination with colleagues from various teams to ensure completion of interdepartmental responsibilities

What We Offer:

Generous Paid Time Off (PTO): Enjoy over 30 PTO days per year and recharge. Work schedule designed to support work-life balance.

Typical hours:

Daytime hours Monday through Friday.

Competitive Compensation:

We value your skills and expertise. 401(k)

Match:

Help secure your financial future with our matching contributions.

Comprehensive Benefits:

We offer health, dental, vision, and life insurance, with employees responsible for a portion of the premium.

Collaborative Environment:

Work alongside experienced specialists and a dedicated team.

Impactful Work:

Contribute directly to our clients' financial journeys and success.

Professional Growth:

Opportunities for skill and career development. Associates like to stay and grow with us.

Requirements:

Maintain Series 7 and 66 Securities Registrations and appointment as a Registered Representative with Cetera Wealth Services, LLC. (Must Obtain within 6 months of start date) Obtain Life and Health insurance license within first 6 months in the role and maintain on a continual basis Must meet background check and fingerprinting requirements Proficient with Microsoft Office and Outlook Customer service oriented with strong writing, speaking, communication and phone skills 2+ years of administrative experience Proactive, personable, dependable, organized and able to meet deadlines

Detail-Oriented:

Must have exceptional attention to detail, including accurate spelling, grammar, formatting, and consistency across all tasks College Degree or equivalent experience As a Registered Representative and Investment Advisor Representative, you will be required to accurately disclose and update information on Form U4 including disclosure forms such as those related to any outside business activities or private investments and promptly disclose any material changes in accordance with the requirements of FINRA and the policies of Cetera Wealth Services, LLC.

Employment Type :

Full Time•

Non Exempt Location :

In Person Compensation:

The expected pay range for this position is between $2,725

• 3,125 per semi monthly pay period.

The actual compensation will be determined based on experience and other factors permitted by law.

Our Culture:

Discover more about our engaging work culture by exploring our latest posts on https://www.linkedin.com/company/tax

• -financial-group/posts/ Apply Today!

Join us in making a positive impact on our clients' financial futures and enjoy a fulfilling career in a supportive environment. The preceding functions have been provided examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind work assignments and to make reasonable accommodations as needed.

Job Type:

Full-time Pay:

$65,000.00

• $75,000.

00 per year

Benefits:

401(k) matching Dental insurance Health insurance Paid time off Vision insurance

Work Location:

In person