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Account Manager
Job Description
As an Account Manager in the Horticulture Industry (Plants & Flowers) you will manage client relationships, drive revenue growth, and coordinates product delivery for flower growers, wholesalers, distributors, or commercial nurseries. We prefer you have Industry experience; and we have a great training program that will teach you about our business. We are looking for a energetic, multitasker, with experience in customer service, client relations, and vendor management, who wants to be part of a great team and a company that cares about their employees! Weve been in business for over 40 years successfully caring for our wholesale customers. Our beautiful products & supplies are distributed throughout the U.S.
Job Overview Position Title:
Floral & Horticulture Account Manager Department:
Client Relations & Account Management Employment Type:
Full-Time-Perm Average Salary Range:
$65,000 - $87,000 per year (depending on experience) Key Responsibilities
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Client Relationship Management:
Serve as the primary point of contact for nursery customer/clients, event companies, wholesale buyers, or landscape clients.
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Order & Inventory Coordination:
Handle large-scale flower orders, including for holidays and events, monitor real-time stock levels, and coordinate logistics with shipping and fulfillment teams.
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Growth:
Manage existing accounts/contracts, and handle contract renewals, and pitch floral or horticultural products to expand the current account portfolio.
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Consultative Guidance:
Provide expert advice on our products/supplies and flower varieties, seasonal availability, pricing trends, and care instructions.
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Issue Resolution:
Troubleshoot delivery delays, quality complaints, or substitution requests swiftly to maintain high customer satisfaction.
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Reporting & CRM Tracking:
Maintain accurate account records, sales forecasts, and interaction logs inside Customer Relationship Management (CRM) software.
Qualifications & Requirements Education:
Associate's or Bachelor's degree in Horticulture, Agronomy, Plant Science, Agricultural Business, or a related field is preferred, but not required.
Experience:
3+ years of account management, vendor management/sales, wholesale account management, or customer service experience within the floral, nursery, landscape industry, or manufacturing.
Product Knowledge:
Strong working knowledge of floral varieties, seasonality, greenhouse/nursery basics, and perishable product handling is highly desired
Technical Skills:
Proficiency in CRM software (such as Salesforce or HubSpot) and Microsoft Office Suite.
Soft Skills:
Exceptional communication, active listening, negotiation, and problem-solving abilities under tight, fast-paced deadlines.
Travel:
Willingness to travel for client site visits, industry trade shows, or grower facilities as needed. Benefits and Pay Salary range is $65K- $87K to start (depending on experience) Medical, Dental, Vison Insurance 401K with 4% Employer Match/Profit Sharing (above average) Profit Sharing, Company Credit Card Equal Opportunity Employer #
HHH Pay:
$70,000.00 - $87,000.00 per year
Benefits:
401(k) matching Dental insurance Health insurance Paid time off Paid training Vision insurance Application Question(s): Do you have experience in the Horticulture Industry? Do you have Wholesale Account Management experience? Have you ever used a ERP Software System?
Work Location:
In person
Benefits
- Paid Time Off (PTO)
- 401(k) Plans
- Professional Development
- Other Retirement and Savings
