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Robert Half

Service Coordinator

Job Description

Description Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily operations and ensure timely coordination of service requests, scheduling, and communication between clients, vendors, and internal teams. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and can manage multiple priorities while delivering excellent service. The ideal candidate is organized, proactive, and able to maintain strong communication across all parties to help drive operational efficiency and customer satisfaction.

Key Responsibilities:

+ Coordinate and schedule service appointments, work orders, and technician assignments

+ Serve as a primary point of contact for clients, tenants, vendors, or internal teams regarding service-related requests

+ Monitor service timelines and follow up to ensure timely completion of work

+ Maintain accurate records of service calls, work orders, invoices, and related documentation

+ Communicate updates, delays, and resolutions clearly and professionally

+ Assist with billing support, data entry, and reporting as needed

+ Help prioritize urgent requests and escalate issues when appropriate

+ Support process improvements to enhance service delivery and office efficiency Requirements + 2+ years of experience in customer service, service coordination, dispatch, administrative support, or a related role

+ Strong organizational and multitasking skills

+ Excellent written and verbal communication skills

+ Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel

+ Ability to work effectively in a fast-paced environment and manage changing priorities

+ Strong attention to detail and follow-through

+ Experience with scheduling systems, CRM platforms, or service management software is a plus

Preferred Attributes:

+ Customer-service oriented

+ Resourceful and solution-driven

+ Able to work independently and collaboratively

+ Strong sense of urgency and accountability

+ Professional and adaptable TalentMatch® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Benefits

  • 401(k) Plans
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
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