Our client is seeking a detail-oriented and customer-focused Service Coordinator to support daily service operations and ensure a high level of client satisfaction. This role is ideal for someone who thrives in a fast-paced environment, enjoys coordinating schedules and resources, and can effectively communicate with customers, technicians, and internal teams.

The Service Coordinator will be responsible for managing service requests, scheduling appointments, tracking work orders, and serving as a key point of contact throughout the service process. The ideal candidate is organized, proactive, and committed to delivering excellent support.

Key Responsibilities:

Coordinate and schedule service appointments, work orders, and technician assignmentsServe as a primary point of contact for customers regarding service requests and updatesMonitor service timelines and ensure timely follow-up on open issuesMaintain accurate records of service activities, customer communications, and scheduling detailsCommunicate with internal teams and external clients to ensure smooth service deliveryAssist with preparing reports, documentation, and service-related correspondenceResolve scheduling conflicts and escalate issues as neededSupport process improvements to enhance efficiency and customer experience