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AAFES
Services Business Manager
Career Insights for Retail Customer Service Manager
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Scorecard
Based on California data
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What they do
A Retail Customer Service Manager manages staff that provide customer service for a retail store. Assists staff as needed, or deals directly with customers. Implements policies with regard to store products and merchandise. Answers questions, resolves problems and complaints and approves refunds or exchanges for customers.
$63,321 / year median in California
+12% projected growth
Job Description
Services Business Manager
Grading is determined in accordance with the published Volume Standards.
AAFES - 3.7
Vacaville, CA Job Details Full-time 2 days ago Qualifications Wellness program management Regulatory compliance Well-being program (employee development activity) Mid-level Overseeing compliance functions Telecommunication Health promotion activities Business operations Managing food service teams Customer service problem-solving General management Food service management Full Job Description Responsible for managing and optimizing concession, telecom, food, vending, and health & wellness programs and operations. Provides operational guidance and resolves service-related issues to maintain high standards of customer experience and business performance. Ensures compliance to corporate and local policies and procedures.Grading is determined in accordance with the published Volume Standards.