Account Manager

Account Manager Liberty Paper - 5.0 Vernon, CA Job Details Full-time $30 - $32 an hour 11 hours ago Benefits Disability insurance Health insurance Dental insurance 401(k) Paid time off Vision insurance 401(k) matching Qualifications Customer communication Interpersonal skills Networking through cold outreach Account development Research Business development Attention to detail Phone canvassing Prospecting Account management Sending lead generation communications Client interaction via phone calls Full Job Description Job Overview We are seeking a dynamic and motivated Account Manager to join our team! As an Account Manager at Liberty Paper, the primary focus is customer relationships, RFQs, customer outreach, and overall customer experience. This is not a traditional sales role , but rather a relationship-driven position centered around supporting existing customers, responding to bid opportunities, and building new business within school districts and public sector organizations.

Primary Responsibilities:

Manage and maintain assigned customer accounts Build strong customer relationships through regular communication and follow-up Research prospective customers and conduct outreach to generate new business opportunities Respond to RFQs (Requests for Quotes) and bid opportunities Make outgoing customer calls and send follow-up emails daily Process customer orders and assist with order follow-up Track all customer communication and activity in Salesforce Maintain accurate records and notes related to customer interactions and opportunities Work closely with internal departments to support customer needs and ensure a positive customer experience Assist with reporting and other account-related administrative tasks as needed

Knowledge & Skill Requirements:

Previous Account Management, Customer Service, Sales Support, or Inside Sales experience preferred Strong verbal and written communication skills Comfortable making outbound calls and customer outreach daily Strong organizational and follow-through skills Ability to manage multiple tasks and deadlines in a fast-paced environment Professional, friendly, and customer-focused communication style Experience with Microsoft Office and Salesforce or CRM systems preferred Experience working with RFQs, bids, or public sector customers is a plus Motivated, dependable, and detail-oriented This role is ideal for someone who enjoys relationship-building, communication, and business development, while also being comfortable working within a structured and detail-oriented sales process.

Pay:

$30.00 - $32.00 per hour

Benefits:

401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Vision insurance

Work Location:

In person