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Global Experience Specialists, Inc.

Client Services Manager

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Job Description

Client Services Manager Global Experience Specialists, Inc. dental insurance, 401(k) United States, Colorado, Aurora 17800 East 32nd Avenue (Show on map) Oct 13, 2026

Description Our Client Services Manager coordinates and oversees tradeshow production and provides on-site supervision at tradeshow venues for a variety of accounts. Reports directly to the Associate Director of Client Services/Director of Client Services. Responsibilities Responsible for the management of shows from planning stages through collection of invoice, including: collaborating with clients to gather information, help influence decision making and manage to customer expectations

floor plan management

writing work orders

overseeing the creation, approval and distribution of service kits

working with internal departments to ensure work orders are completed

overseeing the set-up and tear down of shows

generating show management invoices and following up until collected Act as a liaison with show management, exhibitors, facility staffs, production personnel, internal clients and ancillary vendors with regard to all services and build working relationships with all

Ensure all events are produced within established budget guidelines. Budget and fiscal responsibility on assigned events including accuracy, forecasting and management

Fulfill roll in Show Planning process as required on assigned shows

Manages to provided Key Performance Indicators

Basic understanding of pricing models/estimation

Basic understanding of GES and onPeak's Products and Services

Adhere to all Business Standard Operating Procedures

Performs other duties as assigned and deemed necessary of the position Qualifications College degree preferred

(2) year's experience in the tradeshow, convention, hospitality industry or similar experience preferred

Ability to communicate and work collaboratively

Capable of running new/modified processes

Proficient in multisystem management

Ability to foster customer relationships

Potential Travel 25-50%

General accounting and finance knowledge

Must be extremely detail oriented and able to multi-task

Understands and works in lateral work streams Work Environment Requires ability to adapt to multiple settings and shifting responsibilities.

Must be able to work under pressure

Opportunity to work nights, weekends and at showsite

Position may require long hours during several months of the year. Position may require long hours during several months of the year. Typically performs work on the event floor, in noisy and crowded areas

Frequently encounters uncomfortable temperatures, dust and/or other conditions

Requires working both alone and with others in a team atmosphere

Requires working with union and non-union employees

Compensation:

$60,000.00+. The pay range and actual offers are based on a variety of individualized factors including skills, qualifications, experience, location and role specific competencies. Some positions may also offer additional earnings, such as bonuses, incentives or commissions. Salary is only one part of the full value and perks of working with GES. Our team members are our family, so we help our team members care for their families. The rewards of joining GES are extensive. We offer a comprehensive benefits package to all full-time employees. Here are some of the highlights: Competitive salaries

401K with company match

Healthcare/vision/dental insurance

Wellness benefits

Career development program

Employee assistance program

Vacation time

Community involvement opportunities

Team activities And much more... Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor. Notify me of jobs like this

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Health and Wellness Programs
  • Health Insurance